Quest: Speak Softly to Me

(The vast majority of this information is not relevant to the problem. Also, after you moved my thread, I could no longer comment on it, so this duplicate thread was required. Way to go SE.)

ISP:
Charter Communication

Type of Internet Connection:
Cable

Internet Connection Speed:
15Mbit/s

Date & Time:
Any time

Frequency:
Always


Character Name:
Lylovir Dijurae

Race:
Miqo'te M

World:
Midgardsormr

Class/Level:
White Mage 35

Area and Coordinates:
Coerthas Central Highlands, First Dicasterial Observatorium of Aetherial and Astrological Phenomena

Party or Solo:
Solo

NPC Name:
Snowman

Monster Name:
None

In-Game Time:
Any time

Steps:
Accepted quest "Speak Softly to Me."
Walked over to Snowman.
Unable to select or interact with it.

PC Specs
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Gamepad Manufacturer: Steelseries
Gamepad Model Name: 3GC Controller
Gamepad Part Number: 69001

Browser Information
- Name and version of the browser currently in-use: Firefox 23.0.1
- Internet Explorer Version: I don't use Internet Explorer.

I too am having this problem. Nothing helps it. I have moved moniters, tok of multi screen, resized, used controllers and keyboards. I just can not target it.