Error 3108...

So because the game created a second service account when I registered my CE, I can't play now because my free time is up. Sent in an email two days ago, still have not received a response. So now I just can't play until they get around to fixing this?

Even if I wanted to add time to the first service account so that I could play, it doesn't let me because it doesn't have a purchased copy of ff14 registered to it. This is ridiculous...