recurrent APPCRASH on windows 7 (StackHash_0a9e)

I'm having an error when playing :(

the client often crashes freezing the game and prompting a windows error message.

Problem Event Name: APPCRASH
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 521be282
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0db20223
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 11274
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

This happen to me about 5 or 6 times in 8 hours of gameplay. CPU and VGA temps are fine.

system information:

Quote:

---

=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Damm\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 12/19/12 16:16:49 Ver: 18.05
SYSTEM_LANGUAGE Español (Regional Setting: Español)
SYSTEM_MEMORY 16330.922MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 32660.027MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.690GB SYSTEM_FREEDISC_SPACE 56.655GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.661GB SYSTEM_FREEDISC_SPACE 283.027GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 225.418GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 680
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 680
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1990.688 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2048.309 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 9.18.0013.2680
SYSTEM_GRAPHICS_DRIVER_DATE 18/08/2013 06:02:58 p.m.
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND DELL U2410-2 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0171045C-0777-42C7-BC1B-A69BFF04D3BF}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0026.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 16/06/2013 09:38:15 a.m.
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C8EA81E0-0E84-11E2-8001444553540000}
SYSTEM_INPUT_NAME HID Control Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C8EB1E20-0E84-11E2-8002444553540000}
SYSTEM_INPUT_NAME Razer Arctosa
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C8EB4530-0E84-11E2-8003444553540000}
SYSTEM_INPUT_NAME Razer Arctosa
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CD15B800-5530-11E2-8001444553540000}
SYSTEM_INPUT_NAME Bluetooth HID Port
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Technical Support - Post New Thread - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 11 ActiveX
MSI Afterburner 2.3.1
BioShock Infinite
Cockatrice
Dead Space 3
Deadpool
Dishonored
Foxit Reader
Google Chrome
HD Tune 2.55
Hitman Absolution
K-Lite Codec Pack 9.3.0 (Standard)
NVIDIA Stereoscopic 3D Driver
Microsoft Office Professional 2010
PunkBuster Services
Assassin’s Creed® III
Metro 2033
Team Fortress 2
sXe Injected
Tombraider
Metro: Last Light (c) Deep Silver version 1
Sony Ericsson Update Engine
Uplay
µTorrent
Windows Live Essentials
Windows Live Communications Platform
Windows Live UX Platform Language Pack
Windows Live Messenger
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 7 Update 17
FINAL FANTASY XIV - A Realm Reborn
AI Suite II
Crysis®3
Java Auto Updater
Microsoft Games for Windows Marketplace
Windows Live UX Platform
Intel(R) Management Engine Components
Windows Live PIMT Platform
Mass Effect™ 3
Microsoft Visual C++ 2005 Redistributable
SteelSeries Xai Laser Mouse
TP-LINK Wireless Client Utility
NVIDIA PhysX
SSDlife Pro
PC Connectivity Solution
Microsoft Games for Windows - LIVE Redistributable
Microsoft Visual C++ 2005 Redistributable
Windows Live SOXE Definitions
MSVCRT
MSVCRT110
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Microsoft Office Access MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Excel MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Publisher MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Outlook MUI (English) 2010
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Word MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proof (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Microsoft Office Proof (French) 2010
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proof (Spanish) 2010
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Microsoft Office 2010 Service Pack 1 (SP1)
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
Microsoft Office 2010 Service Pack 1 (SP1)
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Proofing (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Single Image 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687276) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Microsoft Office Shared MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Microsoft Office OneNote MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Microsoft Office ScreenTip Language 2010 - Español
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Google Update Helper
Windows Live Essentials
Nokia Connectivity Cable Driver
Windows Live Installer
Windows Live Photo Common
Photo Common
calibre
D3DX10
Far Cry 3
Asmedia ASM104x USB 3.0 Host Controller Driver
CBR Reader
Sony PC Companion 2.10.136
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Windows Live Messenger
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Windows Live SOXE


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000F10
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 000008D4
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe 00000954
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000B78
E:\AI Suite II\AI Suite II.exe 00000D28
E:\AI Suite II\AsRoutineController.exe 00000484
E:\AI Suite II\Sensor\AlertHelper\AlertHelper.exe 00000F00
E:\MSI Afterburner\Bundle\OSDServer\RTSS.exe 00000EE4
E:\MSI Afterburner\MSIAfterburner.exe 000004A0

---

sorry for my english I hope it's understandable. thanks in advance :)

PD: i tried reinstalling the client to no success.