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When trying to buy "Bone White Dye" from NPC "Alaric" (Old Gridania X14,Y8) the item never appears in inventory. Other purchases from this NPC show up in inventory, and can be used normally. It does take the gil for the purchase but you do not get the item.
It does appear in your inventory, but it has been incorrectly marked as a yellow dye. I'm pretty sure this petty bug report will get buried, but here's hoping....
We appreciate your submitted report concerning Inventory. Unfortunately, the amount of information provided is insufficient for us to conduct a thorough investigation of the issue and replicate the problem to resolve it.
To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. Strict adherence to the template is not required. However, please use them as guides to clearly provide important information to us.
We look forward to receiving additional information from you, so we can further look into this error and take measures to resolve it to improve the experience of playing the game. Thank you for playing FINAL FANTASY XIV: A Realm Reborn.