PS3 Preorder code doesn't work

I have the physical CE. So I went here http://preorder.na.finalfantasyxiv.com/ received my code, and then when I try to redeem it off the PSN, it say's the code's invalid. I checked my entries many times. Please help. Also, I already have my CE items, I just need the preorder items.

Did you use the promo code at the square enix site? You put in there and they email you new code to redeem bonus content

Also if done right bonus content should be listed when you download the client, in game moogle mail should have items...