Only email I received from them at this point 3 days ago was for the preorder and no actual receipt. I have a transaction on my Bank Statement that processed the 54.xx Dollars with tax added in. But yet I do not have my CE items or an actual CD Key to input to start my service. I will ask for a refund if in 3 days I cannot finish my registration. Also I cannot even play with the craptastic server functions when world is full.