PLEASE RESPOND

I'm posting this thread to see if there is actually anyone from the forum monitoring or replying to the threads listed here. If the rest of the technical support forums are any indication, it would appear that nothing is being done to resolve any of our concerns.

I would like answers for the following questions:

1. What was the reasoning behind removing the que system when logging in? Players understand, especially early in an MMORPG's release, that a lot of work needs to be done to accommodate all who want to play. We're willing to wait in line (for hours even), but randomly logging in until we are lucky enough to find an empty slot does not seem fair.

2. Having seen the overwhelming popularity of the game thus far, what are your plans to expand current server loads and open new ones for the NA/EU users? Having only two remaining servers to create characters on for NA does not seem like a plausible solution.

If some one from the forum could please respond or post with anything, it would at least give me some faith that you are listening and something is being done.