Seeking Collectors Edition (Digital) clarification.

So many months ago, i pre-ordered the Digital CE for ARR. I have in my inbox a receipt for this, including the Order Number, Product SKU (9 digits) and the Pre-order bonus code for early access and the mog cap.

When i applied it to my account prior to Early Access beginning, i only got the default FFXIV PC Edition.
Now, i simply assumed i would receive the code for the CE upgrade in the mail after Launch date (27th), But as i live in Australia, this will likely be late in the day or even the 28th.

Now, I have received my Mog Cap and Cait Sith Minion, and now find myself curious if my assumption that they will mail me the CE code post launch is valid, or should i be barking up the support tree?

Quote:

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Originally Posted by Sylve

So many months ago, i pre-ordered the Digital CE for ARR. I have in my inbox a receipt for this, including the Order Number, Product SKU (9 digits) and the Pre-order bonus code for early access and the mog cap.

When i applied it to my account prior to Early Access beginning, i only got the default FFXIV PC Edition.
Now, i simply assumed i would receive the code for the CE upgrade in the mail after Launch date (27th), But as i live in Australia, this will likely be late in the day or even the 28th.

Now, I have received my Mog Cap and Cait Sith Minion, and now find myself curious if my assumption that they will mail me the CE code post launch is valid, or should i be barking up the support tree?

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friend i pre-orded the colector edition and in my game list show the NORMAL VERSION. we have the same problem ^^ i have some friends that pre-orded the game with colector edition and in the game list show COLECTOR EDITION. for me just apear normal version and i didin't received any code for CE bonus! and we not are the only ones with that problem... i can proof here my purchase

Product SKU: XXXXXXXXX
Product Name: FINAL FANTASY XIV: A Realm Reborn Collector's Edition [PC DOWNLOAD] (Pre-Ordered)
Anticipated Released Date: August 27, 2013
Qty Ordered: 1
Amount: $49.99


Product SKU: PC Download
Product Name: FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package
Qty Ordered: 1
Amount: $0.00
Serial Number/Product Code: xxxxxxxxxxxxxxxxx



Product SKU: PCDL
Product Name: FINAL FANTASY XIV: Collector’s Edition Exclusive In-game Items (Pre-Ordered)
Anticipated Released Date: August 27, 2013
Qty Ordered: 1
Amount: $0.00
Shipment Tracking Numbers:




Subtotal: $49.99
Shipping: $0.00


Tax: $0.00
Total: $49.99
Discount: $39.98

-.-

I wonder if it's just not updated because it's not live

Same. I bought the Collector's Edition and I didn't get all the items available on the list. Maybe they will do it after official release.

Yep, our issue is identical.
I should hope i get my code when the launch time is hit, i will hold my breath XD

Quote:

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Originally Posted by EternityFate

friend i pre-orded the colector edition and in my game list show the NORMAL VERSION. we have the same problem ^^ i have some friends that pre-orded the game with colector edition and in the game list show COLECTOR EDITION. for me just apear normal version and i didin't received any code for CE bonus! and we not are the only ones with that problem... i can proof here my purchase

Product SKU: XXXXXXXXX
Product Name: FINAL FANTASY XIV: A Realm Reborn Collector's Edition [PC DOWNLOAD] (Pre-Ordered)
Anticipated Released Date: August 27, 2013
Qty Ordered: 1
Amount: $49.99


Product SKU: PC Download
Product Name: FINAL FANTASY XIV: A Realm Reborn Pre-Order Bonus Package
Qty Ordered: 1
Amount: $0.00
Serial Number/Product Code: xxxxxxxxxxxxxxxxx



Product SKU: PCDL
Product Name: FINAL FANTASY XIV: Collector’s Edition Exclusive In-game Items (Pre-Ordered)
Anticipated Released Date: August 27, 2013
Qty Ordered: 1
Amount: $0.00
Shipment Tracking Numbers:




Subtotal: $49.99
Shipping: $0.00


Tax: $0.00
Total: $49.99
Discount: $39.98

-.-

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did he have the 1.0 CE?

Quote:

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Originally Posted by WOmega

did he have the 1.0 CE?

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no, is first time in FF14 ^^ version 2.0

i paid for colector and square send me normal version

Because all you have access to so far is the early access code.

When the actual product arrives, it will have an another code that you have to add into your service account. That counts for both regular and collector's edition.
That code is what will give you any extras.

Quote:

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Originally Posted by Arkghyom

Same. I bought the Collector's Edition and I didn't get all the items available on the list. Maybe they will do it after official release.

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all items arrived in mog mail today, like 2 hrs ago when i logged