Can a Dev answer this question please!

So this makes no sense to me 1.0 members bought and paid for the game it was broken and sucked now 2.0 is awesome and 1.0 members have to pay again to play early yet new people that never supported this game get to play and those that supported and gave you money ages ago dont get too. Also why is it that people that paid to play this game cant play yet you have people pre-ordering the game and canceling their payment to get the code and play for free and they are the ones in the game while the rest of us are stuck at servers are full. can a dev give me a reason why this would make any sense.

yes can a dev please answer aunkah's question!

If a dev can answer that question, (you don't even need to resolve the problem yet) I'll be happy, and retract all my angry statements I have previously posted. Granted I want a formal response from Square Enix, and not some random dev not related to Final Fantasy XIV ARR.