Pet hotbar not rendered.

Time:Saturday, Aug 24, 12:34PM
Frequency: Always
World name: Hyperion
Character name: Muninn Aesir
NPC name:
Monster name:
Class/Level: Arcanist 18
Party or solo: Both
In-game time: all
Area and coordinates:all
Steps:
1. summon carbuncle.
2. hotbar not displayed.
3. check character settings in menu and enable pet hotbar.
4. check HUD layout and confirm that pet hotbar UI space is visible and onscreen.
5. still no pet hotbar for Muninn
6. Check other characters - Husband's character on his account shows pet hotbar.
7. still no pet hotbar for muninn. husband's account still shows correct hotbar.

Connection Specs
- Type of internet connection/provider: Cable, 30Mbit/s, Brighthouse Networks
- Modem maker/model number: Motorola

PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8110.508MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 16219.152MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 59.624GB SYSTEM_FREEDISC_SPACE 16.031GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 149.050GB SYSTEM_FREEDISC_SPACE 142.021GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS ATI Mobility Radeon HD 5870
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP ATI display adapter (0x68A0)
SYSTEM_GRAPHICS_MAKER ATI Technologies Inc.
SYSTEM_GRAPHICS_VRAM 1012.211 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3067.500 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.14.0010.0716
SYSTEM_GRAPHICS_DRIVER_DATE 12/17/2009 5:50:56 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {83410E05-F440-4575-8F8F-4E78F2E75DF3}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2009 8:07:00 PM
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {139454E9-E9E3-48D7-913B-4CEBC70DCDCD}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2009 8:07:00 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {75521178-EA2F-49A1-9EAD-AF211A19B1FB}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/13/2009 8:07:00 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {689F79E0-AA00-11E2-8001444553540000}
SYSTEM_INPUT_NAME Logitech Dual Action
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 4 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {9A3998A0-7F85-11E2-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9A39E6C0-7F85-11E2-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9A3A0DD0-7F85-11E2-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: Asus G73J
Laptop Model Number: G73JH-X3

Gamepad Manufacturer: Logitech
Gamepad Model Name: Dual Action
Gamepad Part Number:863247-0010

Browser Information
- Name and version of the browser currently in-use: firefox 20.0.1
- Internet Explorer Version: 8