Crash: Runtime Error!

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08-25-2013, 09:00 AM
Blackweaver

Crash: Runtime Error!

Description:

This mostly happened to me when transitioning to another location. Happens rarely. Today it happened twice. First when I exited the west side of Ul'Dah, then again when I was queued for duty finder and a group was found. The entire game client would crash with the error box title:

Microsoft Visual C++ Runtime Library

And the description:

Runtime Error!

Program: C:\Program Files (x86)\S...

R6025
- pure virtual function call

I went to microsoft to look up the error itself and this is what they showed:

http://support.microsoft.com/kb/125749

My system Information:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: CQ2723w
BIOS: Ver: RED_707.ROM vRED7.07
Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.4GHz
Memory: 4096MB RAM
DirectX Version: DirectX 11
Card name: AMD Radeon HD 7310 Graphics
Manufacturer: Advanced Micro Devices, Inc.
Chip type: ATI display adapter (0x9809)
DAC type: Internal DAC(400MHz)
Display Memory: 1953 MB
Dedicated Memory: 375 MB
Shared Memory: 1577 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Description: Speakers (Realtek High Definition Audio)

Game Settings:

Standard (Desktop)
08-25-2013, 10:45 AM
Saffron

I got the same error. I was just traveling through a zone. A lot of lag then got the Runtime error R6025.

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 6142.453MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 12283.090MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 148.956GB SYSTEM_FREEDISC_SPACE 62.379GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS ATI Radeon HD 5800 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY5
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x6898)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1015.828 MB
SYSTEM_GRAPHICS_SHARED_VRAM 2815.227 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1236
SYSTEM_GRAPHICS_DRIVER_DATE 8/15/2013 9:11:14 AM
08-27-2013, 12:29 PM
Eyerox

Same error. I have had it several times on each day of EA. It appears to happen after a random time in game but ALWAYS directly after I change zones. The shortest time between login and error has been 30. The longest has been about 3 hours.

Time:11:15 pm EST 8/26/2013
Frequency:At least twice each day of EA
World name:Hyperion
Character name:Eyerox Zenoma
NPC name:Eyerox Zenoma
Monster name:na
Class/Level:Gladiator/16
Party or solo:Solo
In-game time:30 min to 3 hours
Area and coordinates:Last occurrence was zoning back from cut scene in the INN after passing out and experiencing the Flashback of the Bahamut fight. (Sultana banquet)

Connection Specs
- Type of internet connection/provider:DSL - Acd.net
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)
SYSTEM_CPU Intel(R) Pentium(R) CPU G2120 @ 3.10GHz (2 CPUs), ~3.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 2 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 05/11/12 15:31:15 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 4044.641MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 5359.977MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.169GB SYSTEM_FREEDISC_SPACE 752.877GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS AMD Radeon HD 7700 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x683D)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 1010.180 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1766.320 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 8.17.0010.1234
SYSTEM_GRAPHICS_DRIVER_DATE 7/23/2013 8:39:10 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FB8742D2-FF60-4365-A816-75307AA0934A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2011 7:53:14 AM
SYSTEM_SOUND 1 - MEUSPTV12 (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {1258918E-7CDD-485A-A36E-9CBD36D20870}
SYSTEM_SOUND_DEVICE_NAME AtihdW86.sys
SYSTEM_SOUND_DRIVER_VERSION 8.00.0000.8813
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/5/2013 4:40:42 AM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9841AB5D-1377-4618-ABC6-D28EFFC240CE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6482
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2011 7:53:14 AM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {21ECCBB0-BE64-11E2-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {DE4A8E30-BD44-11E2-8001444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DE4AB540-BD44-11E2-8002444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1280 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DE4AB540-BD44-11E2-8003444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DE4AB540-BD44-11E2-8004444553540000}
SYSTEM_INPUT_NAME Micr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 256 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DE4ADC50-BD44-11E2-8005444553540000}
SYSTEM_INPUT_NAME Microsoft Hardware USB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Gamepad Manufacturer:Microsoft
Gamepad Model Name:Xbox 360 Wired Controller
Gamepad Part Number:

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