[Bug] Stuck in a Tree

Time: 2:00pm CST
Frequency: Repeated
World name: Balmung
Character name: Liadan Summerfield
NPC name:
Monster name:
Class/Level: Botanist/3
Party or solo: Solo
In-game time: 2:00pm CST
Area and coordinates: Central Shroud, 23 X, Y 18
Steps:
1. Hop over the scraggly tree (three skinny trunks) in front of the giant tree.
2. Get stuck.
Here is a screenshot:
http://imageshack.us/a/img856/8034/qoed.png


Connection Specs
- Type of internet connection/provider: Cable/Suddelink
- Modem maker/model number: Motorola DOCSIS 3.0

PC Specs
-=-=-=-=- System Information -=-=-=-=-

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Desktop Model Name: Dell Studio XPS
Laptop Model Number:

Gamepad Manufacturer: n/a
Gamepad Model Name: n/a
Gamepad Part Number: n/a

Browser Information
- Name and version of the browser currently in-use: Chrome 29.0
- Internet Explorer Version: 10.0.8

Thank you for posting your concerns about getting stuck in a tree. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thanks again for your report!