Square Enix Maths on Subscriptions/Legacy
My email to them:
Account : [Account number]
Subscription informations:
Dec. 9, 2012 FINAL FANTASY XIV Reactivated
Apr. 28, 2012 FINAL FANTASY XIV Cancelled
Nov. 4, 2011 FINAL FANTASY XIV Reactivated
Oct. 12, 2011 FINAL FANTASY XIV Cancelled
Jul. 16, 2011 FINAL FANTASY XIV Reactivated
Feb. 3, 2011 FINAL FANTASY XIV Cancelled
Sep. 3, 2010 FINAL FANTASY XIV Registered
The advertised promotion is "90 days after Jan 6 2012".
My account was active from Jan 6 to May 4th.
I should have the Legacy Status on my account as it does go over "90 days". It in facts makes exactly : 118 days.
Details:
Jan 6 to Jan 31 = 25 days
Feb 1 to Feb 29 = 29 days
Mar 1 to Mar 31 = 31 days
Apr 1 to Apr 30 = 30 days
May 1 to May 3 = 3 days
This means your actual system doesn't count subscriptions that ticked before the Jan 6 which is an obvious problem and which will lead to massive complaints. Can you please add the Legacy Status to my account. Thank you ^_^