Hello,
My account lists that I'm in a European region, which is absolutely incorrect.
I live in North America, and I have a North American access code.
I need my account changed from European region to North American region, or else I can not play this game.
Thank you.
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08-22-2013, 08:56 PMRoddRokkenstudAccount displays wrong region. Cannot enter proper regions early access code.
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08-23-2013, 02:18 AMRoddRokkenstud
Anyone?? Squenix??
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08-23-2013, 02:43 AMKuroi_Tsuki
Sorry, to disappoint you. They can't change region of your account.
http://i43.tinypic.com/2vv517d.jpg -
08-23-2013, 02:54 AMsilentwill
It also tells you that before you successfully finished create an account.
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08-23-2013, 03:19 AMRetsugi
If they cannot change your region, at the very least they should give you a code that you can actually use.
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08-23-2013, 03:26 AMDarkSnowWolf
wow that's fked up
at least just void the code and give u a new one that works..
not a way to treat your customers =/
PS: Not to mention it isn't OUR fault. -
08-23-2013, 03:27 AMKuroi_TsukiCan't do that either it seems.Quote:
End-user: What about converting my code to EU one?
SEE Calum: We cannot convert to different codes,.
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08-23-2013, 03:48 AMDarkSnowWolfYou can't be serious..so is their fault and they aren't giving us a solution? Just a simple "We cannot convert to different codes"?Quote:
Originally Posted by Kuroi_Tsuki
This isn't F2P game, I expect better CS then this when we're PAYING for the game, and monthly after
Cant change region cant convert code, then what can they do?
We all bought it early for a few reasons, and now we can't play early nor get our bonus items unless we create an EU account? Not to mention starting all over.. and my 18 digit code is already bounded to this account.. -
08-23-2013, 03:50 AMNaliI feel for you Rodd :( They gave me an EU code when my account says NA...Quote:
Originally Posted by RoddRokkenstud
If they refuse to correct it for you, do you perhaps want to trade? :/ It's for PC btw