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It's definitely behind gate 3~
Are you sure you are on the right chest? The coordinates you gave seem like you are in the area before the BRD chest. There is a WHM chest in there as well. It should be (49,39)
http://i45.tinypic.com/10fxlds.png
Hello,
Thank you for bringing this to our attention, and I apologize for the inconvenience this has caused for you. I see the other posters have been helpful in providing some remedies to your trouble. Can you try them out and see if you are still having this issue? If so, please let us know if you are still having a problem or resolved your issue so we can either escalate the matter further or close out the thread.
Special thanks to the other posters and their help.
-SQUARE ENIX MODERATOR