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Summoning my retainer (Bitts) from the Uldah tanner's ward causes my character (Niryo Nekko - Ridill) to just stand patiently waiting for Bitts and the only way to stop this is to Alt + F4. Sent in a GM call but was told to post it on lodestone instead. I searched for him at the ward itself but he wasn't there but my Retainer list still says he's there selling.
Sproodles,
We're sorry to hear that you are freezing up at these unusual times. We wish to look into this issue further. In order for us to do so, we request that you please provide us with the following information:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name: Niryo Nekko
Race:
World: Ridill
Class/Level:
Area and Coordinates: Uldah Tanner's Ward
Party or Solo:
In-Game Time:
Steps:
1.
2.
3.
<*Add more steps if necessary.>
Thank you for your time, Sproodles, and we hope to hear from you soon. Have a good day!
ISP: Verizon
Type of Internet Connection: Fios
Internet Connection Speed: 25 mbps
Date & Time: 9/19/2012 1:35 pm
Frequency: Every time I try to get my retainer 'Bitts'
Character Name: Niryo Nekko
Race: Miqo'te
World: Ridill
Class/Level: Whm/50 (can be any job, frozen on Leather 30 and Monk 50 as well)
Area and Coordinates: Uldah Tanner's Ward (Attempted from multiple retainer bells)
Party or Solo: Solo
In-Game Time: Last time attempted ~03:20
Steps:
1. Reach retainer bell.
2. Choose to summon retainer 'Bitts' from selling at 'Uldah Tanner's Ward'
3. Freeze (Can still pan camera and talk through chat; unable to open menu.)
<*Add more steps if necessary.>
Sproodles,
I appreciate your reporting this. We will forward this report right away. Please note that I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking Here or Here for any details regarding the development team's investigation. Thank you, again, for this report, and have a great day!
~GM Rep Baudle