Account Management System Maintenance (May 12)

We will be performing maintenance at the date and time below. If you encounter any errors, please wait and try again later.

We apologise for any inconvenience this may cause, and we thank you for your understanding.

[Date & Time]
May 12, 2026 1:00 to 5:00 (GMT)
May 12, 2026 2:00 to 6:00 (BST)
May 12, 2026 11:00 to 15:00 (AEST)
* Completion time is subject to change.

[Affected Mog Station and Online Store Services] Errors may appear when trying to perform the following actions using PaysafeCard:
- Upgrading from the free trial version to the full version
- Paying for a subscription
- Adding an expansion pack
- Upgrading to the Digital CE
- Applying for a Home World Transfer Service
- Applying for a Character Renaming Service
- Payment at the online store
- Adding Square Enix Crysta