Recovery from Server Backup Function Technical Difficulties (Jan. 5)

During the following time, an issue occurred preventing the use of the server backup function in FINAL FANTASY XIV on Xbox Series X|S, Windows®, Mac, and Steam versions. The service has now been restored.

We apologize for any inconvenience these may have caused and we thank you for your patience while the matter was being addressed.
　　　　　　　　　　　　　
[Date & Time]
Jan. 5, 2026 4:00 p.m. to 10:55 p.m. (PST)
Jan. 6, 2026 00:00 to 06:55 (GMT)
Jan. 6, 2026 11:00 to 17:55 (AEDT)

[Details]
Unable to use the server backup function in the Xbox Series X|S, Windows®, Mac, and Steam versions of FINAL FANTASY XIV

[Cause]
Server configuration issue

[Affected Users]
Users of FINAL FANTASY XIV on Xbox Series X|S, Windows®, Mac, and Steam