Recovery from COMPANION App Partial Technical Difficulties (Aug. 25, 26)

We are pleased to announce that the technical difficulties preventing players from accessing some FINAL FANTASY XIV COMPANION app features when using characters on NA data center Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Aug. 25, 2025 6:36 p.m. to 7:16 p.m. (PDT)
Aug. 26, 2025 1:36 to 2:16 (GMT)
Aug. 26, 2025 2:36 to 3:16 (BST)
Aug. 26, 2025 11:36 to 12:16 (AEST)

[Details]
Unable to use the following features on the FINAL FANTASY XIV COMPANION app when using characters on NA data center Worlds
- Retainer ventures
- Cosmic Exploration

[Cause]
Network issue

[Affected Service]
- FINAL FANTASY XIV COMPANION app