Recovery from Companion App Technical Difficulties (Aug. 5, 6)

We are pleased to announce that the technical difficulties preventing players from accessing some FINAL FANTASY XIV COMPANION app features have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
Aug. 5, 2025 10:28 p.m. to 11:37 p.m. (PDT)
Aug. 6, 2025 5:28 to 6:37 (GMT)
Aug. 6, 2025 6:28 to 7:37 (BST)
Aug. 6, 2025 15:28 to 16:37 (AEST)

[Details]
・The FINAL FANTASY XIV COMPANION app took a long time to start or would encounter an error 　
・Opening "Contacts" took a long time to load or would encounter an error

[Cause]
Server program issue

[Affected Service]
- FINAL FANTASY XIV Companion App