When I start playing the game runs nicely, around 52-60 fps for around 30 seconds or so, then starts dropping to 11-12 fps for around another 30 seconds, then goes back to 60. This happens everywhere, not only in cities. Even in places with no one other than me and the mobs.
This doesn't happen in the title or the character selection screen, only when I connect to the server.
I updated my drivers, disabled the startup programs and did a clean boot after that.
This is the output of the system configuration:
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64 bits (6.2, compilación 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/30/21 13:50:39 Ver: 1.15.0.00
SYSTEM_LANGUAGE español (configuración regional: español)
SYSTEM_MEMORY 16024.656MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 25752.656MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.952GB SYSTEM_FREEDISC_SPACE 239.927GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 Intel(R) HD Graphics 630
GRAPHICS_CHIP Intel(R) HD Graphics Family
GRAPHICS_VRAM 128.000 MB
GRAPHICS_SHARED_VRAM 8012.328 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_af02201d084badde\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_af02201d084badde\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_af02201d084badde\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_af02201d084badde\igd12umd64.dll
GRAPHICS_DRIVER_VERSION 27.20.0100.8854 10/13/2020 18:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS Unknown NVIDIA GeForce GTX 1050 Ti
GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
GRAPHICS_VRAM 12016 MB
GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
GRAPHICS_DISPLAY_MODE Unknown
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_a2b59b092685856e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_a2b59b092685856e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_a2b59b092685856e\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_a2b59b092685856e\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.8088 7/26/2025 18:00:00
GRAPHICS_SHADER V: P:
GRAPHICS_VERTEX_TEXTURE
SOUND Altavoces / Auriculares (Realtek Audio) {92A6E037-CD09-490B-A9BD-EE4C9D5A9E41}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.1.8622 1/21/2019 18:00:00
SOUND Audífono de los auriculares con micrófono (CORSAIR HS60 PRO SURROUND) {E9A50BF3-27C2-47E4-A094-BCE0507578AE}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 2.3.98.0 5/12/2025 18:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT Teclado {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT HIDI2C Device {8DDC4E10-5AB1-11ED-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Intel(R) HID Event Filter {DDF3E2E0-5AB2-11ED-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair HS60 PRO Surround USB Sound Adapter {3E87B090-F1B4-11EC-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
INPUT Intel(R) HID Event Filter {DDF4CD40-5AB2-11ED-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT Dispositivo de control de dispositivo portátil convertido {DDF51B60-5AB2-11ED-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Dispositivo de control de dispositivo portátil convertido {DDF59090-5AB2-11ED-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT HIDI2C Device {8DDC4E10-5AB1-11ED-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Visual Studio Community 2022
Brave
Core FTP LE (x64)
FileZilla 3.64.0
GIRLS' FRONTLINE 2：EXILIUM
Google Chrome
Nmap 7.97
Npcap
PaceMaker plug-in for Winamp and MediaMonkey
PhpStorm 2024.3.3
Steam
Epic Seven
STOVE(NEW)
Ubisoft Connect
Winamp
4K Video Downloader
WinRT Intellisense UAP - en-us
UE4 Prerequisites (x64)
WinRT Intellisense PPI - en-us
WPTx64 (OnecoreUAP)
Universal CRT Redistributable
WinRT Intellisense IoT - Other Languages
vs_minshellsharedmsi
WinAppDeploy
FINAL FANTASY XIV ONLINE
MobaXterm
SDK ARM Additions
WinRT Intellisense IoT - en-us
Universal CRT Tools x86
MSI Development Tools
vs_tipsmsi
icecap_collectionresourcesx64
WinRT Intellisense UAP - Other Languages
WinRT Intellisense Mobile - en-us
WinRT Intellisense IoT - en-us
vs_vswebprotocolselectormsi
Java Auto Updater
Universal CRT Extension SDK
WinRT Intellisense Desktop - Other Languages
vs_filehandler_amd64
icecap_collection_neutral
Kits Configuration Installer
Browser for SQL Server 2019
vs_filehandler_x86
WinRT Intellisense PPI - Other Languages
WinRT Intellisense IoT - Other Languages
Python Launcher
vs_communitymsires
Universal CRT Headers Libraries and Sources
vs_clickoncesigntoolmsi
Composer - PHP Dependency Manager
MSI Development Tools
vs_Graphics_Singletonx86
WinRT Intellisense Mobile - en-us
vs_minshellinteropsharedmsi
WinRT Intellisense UAP - Other Languages
vs_clickoncebootstrappermsi
TechPowerUp GPU-Z
vs_minshellmsires
WinRT Intellisense UAP - en-us
Integration Services
vs_SQLClickOnceBootstrappermsi
vs_communitysharedmsi
Universal CRT Redistributable
Universal General MIDI DLS Extension SDK
WPT Redistributables
icecap_collectionresources
Visual Studio 2017 Isolated Shell for SSMS
vs_githubprotocolhandlermsi
WinRT Intellisense Desktop - en-us
WinRT Intellisense Desktop - Other Languages
SDK ARM Redistributables
vs_clickoncebootstrappermsires
WinRT Intellisense Desktop - en-us
VS Immersive Activate Helper
WinRT Intellisense PPI - en-us
IntelliTraceProfilerProxy
WinAppDeploy
vcpp_crt.redist.clickonce
Universal General MIDI DLS Extension SDK
Universal CRT Headers Libraries and Sources
vs_CoreEditorFonts
Catalyst Control Center InstallProxy
vs_vswebprotocolselectormsires
WPTx64 (DesktopEditions)
Universal CRT Extension SDK
Entity Framework 6.2.0 Tools for Visual Studio 2022
Realtek High Definition Audio Driver
vs_FileTracker_Singleton
vs_BlendMsi
vs_devenvsharedmsi
WinRT Intellisense PPI - Other Languages
7-Zip 22.00 (x64)
Android Studio
Apache NetBeans version 26
Audacity 3.7.4
BlueStacks
Firefox Developer Edition (x64 es-MX)
GIMP 2.10.28
Git
Google Play Juegos Beta
HeidiSQL 12.11.0.7065
HoYoPlay
GDR 2095 para SQL Server 2019 (KB5014356) (64-bit)
GDR 2104 para SQL Server 2019 (KB5029377) (64-bit)
MariaDB 10.6 (x64)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Sea of Stars
Little Witch in the Woods
Ascend
Deus Ex: Human Revolution - The Missing Link
Tom Clancy's Splinter Cell Blacklist
Sea of Stars Demo
Styx: Master of Shadows
Deus Ex: Human Revolution
Enter the Gungeon
Blue Archive
Under The Island Demo
Hue
Temtem
Risk System
Sublime Text
VLC media player
Tableta Wacom
WinMerge 2.16.20.0 x64
Python 3.13.5 Documentation (64-bit)
Oracle VirtualBox 7.1.6
IIS Express Application Compatibility Database for x64
SQL Server 2019 Common Files
Python 3.13.5 pip Bootstrap (64-bit)
SQL Server 2019 XEvent
SQL Server 2019 XEvent
SQL Server Management Studio for Analysis Services
SQL Server 2019 SQL Diagnostics
vs_Graphics_Singletonx64
Application Verifier x64 External Package (OnecoreUAP)
Universal CRT Tools x64
Maxx Audio Installer (x64)
Python 3.13.5 Executables (64-bit)
Intel® Optane™ Pinning Explorer Extensions
Logitech G HUB
SQL Server 2019 Common Files
SQL Server 2019 Database Engine Shared
SQL Server 2019 Shared Management Objects
PDFsam Basic
Azure Data Studio
Node.js
vs_devenx64vmsi
SQL Server 2019 Client Tools
VS JIT Debugger
Java 8 Update 461 (64-bit)
Aspire.ProjectTemplates (x64)
SQL Server 2019 DMF
SQL Server Management Studio
Application Verifier x64 External Package
Comprobación de estado de PC Windows
SQL Server 2019 Shared Management Objects Extensions
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Módulo URL Rewrite 2 de IIS
Python 3.13.5 Core Interpreter (64-bit)
SQL Server 2019 Connection Info
DiagnosticsHub_CollectionService
Python 3.13.5 Test Suite (64-bit)
Aspire.Hosting.Sdk (x64)
SQL Server 2019 Client Tools
IIS 10.0 Express
SQL Server 2019 Database Engine Services
icecap_collection_x64
SQL Server 2019 Shared Management Objects
Corsair iCUE5 Software
Python 3.13.5 Tcl/Tk Support (64-bit)
Aspire.Hosting (x64)
IIS Express Application Compatibility Database for x86
vs_minshellinteropx64msi
NVIDIA Controlador de gráficos 580.88
NVIDIA App 11.0.4.526
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA Software del sistema PhysX 9.23.1019
NVIDIA FrameView SDK 1.5.10920.35420203
NVIDIA Controlador de audio HD 1.4.5.0
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.4.500
NVIDIA Virtual Audio 4.65.0.3
Python 3.13.5 Development Libraries (64-bit)
Inkscape
Aspire.Dashboard.Sdk.win-x64 (x64)
SSMS Post Install Tasks
4K Video Downloader
SQL Server 2019 Full text search
SQL Server 2019 Shared Management Objects Extensions
Application Verifier x64 External Package (DesktopEditions)
Python 3.13.5 Standard Library (64-bit)
MariaDB 10.6 (x64)
SQL Server 2019 Batch Parser
UE4 Prerequisites (x64)
vs_communityx64msi
SQL Server 2019 Database Engine Shared
SQL Server 2019 Client Tools Extensions
vs_minshellx64msi
SQL Server 2019 Database Engine Services
SQL Server 2019 Client Tools Extensions
Flameshot
SQL Server Management Studio for Reporting Services
SQL Server Management Studio
PuTTY release 0.83 (64-bit)
VS Script Debugging Common
IntelliTraceProfilerProxy
Aspire.Hosting.Orchestration.win-x64 (x64)
SQL Server 2019 DMF
SQL Server 2019 Connection Info
Sudden FPS drop
Printable View
-
08-04-2025, 04:37 AMMakeltosSudden FPS drop
-
08-06-2025, 02:35 AMGlygnello
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
Upon reviewing the System Report provided, it would appear that there are two graphics cards: [Intel(R) HD Graphics Family] and [NVIDIA GeForce GTX 1050 Ti]. Please be aware that integrated graphics cards (e.g. Intel HD graphics) are not supported. As such, we would like to suggest disabling the Intel(R) HD Graphics card leaving only the NVIDIA graphics card enabled.
We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV! -
08-06-2025, 04:40 PMDarkArvan
Since your on a laptop, it may be throttling the performance when gaming. Make sure you always have power connected and are not on battery. It could be also gets to hot depending how old it is, did you check the temperatures via HWInfo64?
-
08-17-2025, 02:54 AMMakeltosI've read that in laptops is not recommended to do this, so I'll abstain to do it, thanks for the advice though.Quote:
Originally Posted by Glygnello
These are the registered temps while I was in Gridania. As a note, this laptop is from 2017-2018.Quote:
Originally Posted by DarkArvan
https://i.imgur.com/PDTPYEk.png -
08-23-2025, 01:45 AMGlygnello
Good morning and thank you for replying, Makeltos.
As previously mentioned, please be aware that integrated graphics cards (e.g. Intel HD graphics) are not supported. You may try adjusting various graphical settings, resolutions and switching between windowed and full screen to see if this helps. However, due to the unsupported graphics card, you may experience performance issues or you may even be unable to play the game. We can only recommend that you upgrade to a supported video card that meets the minimum recommended system requirements.
We apologize for any inconvenience and thank you for your understanding. -
08-23-2025, 12:52 PMMakeltos
Thank you again for the advice!
To be honest, this issue it's more annoying than anything, it doesn't make the game unplayable. I hope I can get a more recent laptop or PC to solve this.
Thank you again! -
09-17-2025, 04:37 AMHonisixacodow
Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.
We apologize for any trouble you may be experiencing. As it would appear this issue may be due to the current graphics card, we will be going ahead and closing this thread. If you have any more questions or concerns, please post again in the technical support forums.
This thread will be moved to "Closed Concerns”. Thank you for visiting the Final Fantasy XIV Technical Support Forums!