Frame stuttering ever since Win11 upgrade from 22H2 to 24H2

Hi,

I've been getting frame stutters ever since I upgraded my OS from 22H2 to 24H2.
Before I can get up to max 60 fps refresh rate on the main menu under borderless windowed mode but now it stutters down to like 5-20fps everytime I move my mouse! I already rolled back to 22H2 but for some reason the issue still persisting. I'm using NVIDIA drivers. Already tried the suggestions in other threads like turning off/on "Disable optimisations for windowed games", "Disable fullscreen optimisation", enabling Gsync on/off both windowed/fullscreen mode but still stutter issue remains.

I also don't have any controllers plugged in. I'm using Logitech GHub mouse and Steelseries headphones.

I'll try see if upgrading to 23H2 will solve this but I'm really at a lost right now on what is causing this stuttering.


This is my System Information from the FFXIV Launcher:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer 161.49.20.103:80
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i5-13400F (16 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS 2.A0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32616.488MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 52072.488MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.171GB SYSTEM_FREEDISC_SPACE 287.308GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4070 Ti
GRAPHICS_CHIP NVIDIA GeForce RTX 4070 Ti
GRAPHICS_VRAM 11996.000 MB
GRAPHICS_SHARED_VRAM 16308.244 MB
GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7688 6/24/2025 08:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 4070 Ti
GRAPHICS_CHIP NVIDIA GeForce RTX 4070 Ti
GRAPHICS_VRAM 11996.000 MB
GRAPHICS_SHARED_VRAM 16308.244 MB
GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_08efa4f6500ab001\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7688 6/24/2025 08:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Headphones (Arctis Nova 7) {66E4F1B0-A3DD-4155-85EA-AF3714F19F61}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.22621.608 9/27/2022 08:00:00
SOUND LG HDR 4K (High Definition Audio Device) {DE6A5A8A-379C-4F67-88D5-0E8E1B58F25E}
SOUND_DEVICE_NAME HdAudio.sys
SOUND_DRIVER_VERSION 10.0.22621.608 9/27/2022 08:00:00
SOUND Realtek Digital Output (Realtek(R) Audio) {EB48FE07-C051-4CFE-AAB7-EEB0705C1F1F}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9514.1 5/9/2023 08:00:00
SOUND Speakers (Realtek(R) Audio) {C8FE4CC5-9DD4-486D-9304-028452F28A83}
SOUND_DEVICE_NAME RTKVHD64.sys
SOUND_DRIVER_VERSION 6.0.9514.1 5/9/2023 08:00:00
SOUND SteelSeries Sonar - Aux (SteelSeries Sonar Virtual Audio Device) {66E25B82-0E53-45AC-9EE8-DD1530310B52}
SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SOUND_DRIVER_VERSION 12.2.27.440 4/17/2025 08:00:00
SOUND SteelSeries Sonar - Chat (SteelSeries Sonar Virtual Audio Device) {568E63CE-42B8-4DF6-8A1C-0211BBDB2529}
SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SOUND_DRIVER_VERSION 12.2.27.440 4/17/2025 08:00:00
SOUND SteelSeries Sonar - Gaming (SteelSeries Sonar Virtual Audio Device) {A813E262-E25E-49E6-9A2C-5CC1D1C85FF8}
SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SOUND_DRIVER_VERSION 12.2.27.440 4/17/2025 08:00:00
SOUND SteelSeries Sonar - Media (SteelSeries Sonar Virtual Audio Device) {BE504B51-E680-4F76-8E73-9744A80539C6}
SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SOUND_DRIVER_VERSION 12.2.27.440 4/17/2025 08:00:00
SOUND SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device) {DC7ACE52-849A-4C04-9E1C-B7438A94A79A}
SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SOUND_DRIVER_VERSION 12.2.27.440 4/17/2025 08:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Mechanical Gaming Keyboard {F665BE80-FCFA-11ED-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova 7 {F6706CE0-FCFA-11ED-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {B79D64D0-FD06-11ED-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {B7A728D0-FD06-11ED-8004444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova 7 {F67093F0-FCFA-11ED-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {B7A728D0-FD06-11ED-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Mechanical Gaming Keyboard {F67045D0-FCFA-11ED-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR K70 RGB PRO Mechanical Gaming Keyboard {F6706CE0-FCFA-11ED-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Receiver {B7A74FE0-FD06-11ED-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Arctis Nova 7 {F670BB00-FCFA-11ED-800B444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Visual Studio Community 2022
Advanced Combat Tracker (remove only)
MSI Afterburner 4.6.5
PowerChute Personal Edition
Casterlabs Caffeinated
Display Driver Uninstaller 18.0.6.7
FFXIV TexTools
Texas Instruments TUSB3410 drivers.
K-Lite Codec Pack 16.2.5 Standard
LDPlayer
Mudfish Cloud VPN v5.12.0
OBS Studio
qBittorrent
RivaTuner Statistics Server 7.3.6
Spout 2 OBS Plugin
Steam
Intel(R) Wireless Bluetooth(R)
MSI Center SDK
vs_CoreEditorFonts
WPTx64 (OnecoreUAP)
Universal CRT Redistributable
LG Calibration Studio
Samsung Magician
vs_minshellsharedmsi
FINAL FANTASY XIV ONLINE
SDK ARM Additions
icecap_collectionresources
Universal CRT Tools x86
MSI Development Tools
vs_tipsmsi
WinRT Intellisense UAP - Other Languages
WinRT Intellisense IoT - en-us
vs_vswebprotocolselectormsi
WinRT Intellisense Desktop - Other Languages
vs_filehandler_amd64
icecap_collection_neutral
ENE_External_Device_HAL
Kits Configuration Installer
vs_filehandler_x86
WinRT Intellisense PPI - Other Languages
WinRT Intellisense IoT - Other Languages
Intel® Software Installer
vs_minshellmsires
WD P40 Game Drive
icecap_collectionresourcesx64
vs_Graphics_Singletonx86
aitum-multistream version 1.0.3
WinRT Intellisense Mobile - en-us
Composite Blur version 1.0.5
vs_minshellinteropsharedmsi
vcpp_crt.redist.clickonce
WinRT Intellisense UAP - en-us
ENE Video Capture Box HAL
WD_BLACK AN1500
WD_BLACK D50
vs_communitysharedmsi
WPT Redistributables
vs_githubprotocolhandlermsi
Adobe Reader XI (11.0.10)
Shutter Encoder (64bit)
WinRT Intellisense Desktop - en-us
SDK ARM Redistributables
VS Immersive Activate Helper
ENE_EHD_M2_HAL
ENE_MousePad_HAL
WinRT Intellisense PPI - en-us
ENE_X_AIC_HAL
WinAppDeploy
vs_communitymsires
PowerToys (Preview) x64
Universal General MIDI DLS Extension SDK
Universal CRT Headers Libraries and Sources
Verbatim_SureFireGaming_Product
WPTx64 (DesktopEditions)
Source Record version 0.3.4
Asmedia ASM104x USB 3.0 Host Controller Driver
Intel(R) Chipset Device Software
Universal CRT Extension SDK
Realtek Audio Driver
vs_FileTracker_Singleton
vs_devenvsharedmsi
TUSB3410
Python Launcher
Streamlabs Desktop 1.17.0
7-Zip 22.01 (x64)
Android Studio
Cheat Engine 7.5
CPUID CPU-Z MSI 2.03
Git
FlutterFlow version 5.2.6
PowerChute Serial Shutdown
NieR Replicant ver.1.22474487139...
CRISIS CORE –FINAL FANTASY VII– REUNION
Clair Obscur: Expedition 33
FINAL FANTASY XVI
FINAL FANTASY VII REBIRTH
SteelSeries GG 90.0.0
TikTok LIVE Studio
VLC media player
WinRAR 6.02 (64-bit)
WizTree v4.20
WD_BLACK AN1500
Python 3.12.6 Tcl/Tk Support (64-bit)
blender
DaVinci Resolve
Intel(R) Management Engine Components
Python 3.12.6 pip Bootstrap (64-bit)
Python 3.12.6 Standard Library (64-bit)
Google Chrome
Intel(R) Chipset Device Software
vs_Graphics_Singletonx64
ENE_External_Device_HAL
Application Verifier x64 External Package (OnecoreUAP)
Universal CRT Tools x64
Python 3.12.6 Development Libraries (64-bit)
Documentation Manager
Python 3.12.6 Test Suite (64-bit)
Verbatim_SureFireGaming_Product
DaVinci Resolve Control Panels
ENE_EHD_M2_HAL
Python 3.12.6 Add to Path (64-bit)
Python 3.12.6 Documentation (64-bit)
Logitech G HUB
Python 3.12.6 Executables (64-bit)
ExitLag version 5.15.1
Intel(R) ME WMI Provider
Intel(R) Management Engine Components
vs_devenx64vmsi
VS JIT Debugger
PowerToys (Preview)
Viber
AWS Command Line Interface v2
Intel(R) Serial IO
Python 3.12.6 Core Interpreter (64-bit)
DiagnosticsHub_CollectionService
ENE_MousePad_HAL
Intel(R) Serial IO
ENE Video Capture Box HAL
icecap_collection_x64
Corsair iCUE5 Software
vs_minshellinteropx64msi
NVIDIA Graphics Driver 576.88
NVIDIA App 11.0.4.159
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.5.10920.35420203
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.4.0
NVIDIA Virtual Audio 4.65.0.3
Dynamic Application Loader Host Interface Service
WD_BLACK D50
Intel(R) Management Engine Driver
Application Verifier x64 External Package (DesktopEditions)
ENE_X_AIC_HAL
vs_communityx64msi
vs_minshellx64msi
Intel Processor Diagnostic Tool 64bit
WD P40 Game Drive
Red Hat OpenJDK 17.0.12.0.7-1
Node.js
Blackmagic RAW Common Components
VS Script Debugging Common
OPLUS Tool Driver version 4.0.1.6

I reset my PC back to win11 22H2 and repaired my FFXIV installation & stuttering now gone on Main Menu & ingame. I have reinstalled the minimum including Steelseries drivers and Logitech GHub. And waited for the Windows update to install Nvidia driver version 577.00. Will update if stuttering still occurs on long sessions.

Still no clue as to what is causing it & what a hassle.

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I am glad that you are no longer experiencing this issue. If you have any more questions or concerns, please post again in the technical support forums.

Hope to see you online!