Mech Ops and Red Alert not triggering

Date & Time: 04/23/2025, 9-10PM EST
Frequency: Only once so far
World name: Seraph
Character name: Vauri Shuri
Class/Level: Miner/100
Party or solo: Solo
In-game time: 10:17PM
Area and coordinates: Sinus Ardorum, 28.8 30.8
Steps:
1. Unknown what happened prior, but a Lalafell NPC stands in Mech Ops area for Spungoi, repeatedly says "Seems we're on the cusp of an irregular spongoi infestion" without moving or progressing. Second NPC stands nearby saying "Should we deploy the mechs for extermination?"
https://i.gyazo.com/a83795190b11cbf2...e986cf42ca.png
https://i.gyazo.com/cf2f446266168f1e...9048226507.png