Launcher stuck at title - Steam - Windows 11

I haven't been able to access the game for two days now. The launcher stays at the final fantasy 14 logo and wont let me go to the log in page. Sometimes it would stay at the log in but quickly revert to the title. Wont even let me access the settings tab in the launcher. None of the troubleshooting Ive tried has worked and Ive been having trouble finding a fix or if this is a widespread issue. Any help is appreciated.

Stuff i tried:
- delete and re download launcher
- restart computer
- turn off and on again
- download windows update
- reinstall drivers

I had the same issue. This worked for me:
Edit FFXIV_BOOT.CFG and change value of line WebView2RuntimeInvalid from 0 to 1.
FFXIV_BOOT.CFG is located in /Documents/My Games/FINAL FANTASY XIV - A Realm Reborn/

Quote:

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AlfSeason3
I haven't been able to access the game for two days now. The launcher stays at the final fantasy 14 logo and wont let me go to the log in page. Sometimes it would stay at the log in but quickly revert to the title. Wont even let me access the settings tab in the launcher. None of the troubleshooting Ive tried has worked and Ive been having trouble finding a fix or if this is a widespread issue. Any help is appreciated.

Stuff i tried:
- delete and re download launcher
- restart computer
- turn off and on again
- download windows update
- reinstall drivers

---

I tried so many things and couldn't get it to work either. I finally got so frustrated that I uninstalled the game and removed every file from my computer attached to 14 and clean reinstalled. It fixed the issue for a day and I just finished redoing all my hotbars, HUD and settings. I thought the issue was solved, but i logged in today and same thing, stuck on the XIV Online Splash Screen again. I had also tried what yshdmt suggested:

Quote:

---

yshdmt
I had the same issue. This worked for me:
Edit FFXIV_BOOT.CFG and change value of line WebView2RuntimeInvalid from 0 to 1.
FFXIV_BOOT.CFG is located in /Documents/My Games/FINAL FANTASY XIV - A Realm Reborn/

---

but it still didn't solve the issue (for me). My guess is maybe there are unintended interactions with WebView2 and Steam. I saw a lot of Linux users are having issues as well, but SqEx is going to have to squash it somehow. I hope we can get a response or acknowledgement on it soon.

Greetings and thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

How often does the issue occur?

Could you provide the exact error message received, if any?
Are you running any additional programs alongside Final Fantasy XIV?
When the issue happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the issue?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

IM HAVING THE SAME PROBLEM!!! The only Solution ive found for this that works is to completely uninstall it via steam and then reinstall the game out right. It works for the one singular time i log in then, but then it refuses to work again after i log out. It also means i have to completely reinstall the entire game every time i do it, so its not a sustainable solution in any respect.
For the Mod im hoping is reading this,
its happening every time i boot up the launcher outright. i have to reinstall the entire game to get it to boot correctly once, and then it only works for that one time.
i am not running any additional programs
my PC is not overheating
to my knowledge no i havent had any updates
This is my system report. When i did this it caused the same crash and eternal title screen as before i uninstalled and reinstalled.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F.26
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32682.637MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 34730.637MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.239GB SYSTEM_FREEDISC_SPACE 694.282GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 861.469GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 3070
GRAPHICS_CHIP NVIDIA GeForce RTX 3070
GRAPHICS_VRAM 8018.000 MB
GRAPHICS_SHARED_VRAM 16341.318 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_eb2934ee02f76198\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_eb2934ee02f76198\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_eb2934ee02f76198\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_eb2934ee02f76198\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7652 5/13/2025 19:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND ASUS VG249 (NVIDIA High Definition Audio) {906F3833-A44A-4A7F-A7B8-F4C3C2DCB37D}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.3.2 9/27/2024 19:00:00
SOUND Speakers (Steam Streaming Microphone) {DEB0455C-A2A9-45CA-830A-BB1A0944DF06}
SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SOUND_DRIVER_VERSION 8.33.15.17 7/27/2017 19:00:00
SOUND Speakers (Steam Streaming Speakers) {AA9E6BA3-9726-4BA7-9657-9211D5E40F2E}
SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SOUND_DRIVER_VERSION 17.56.13.764 7/19/2017 19:00:00
SOUND Speakers (Tylubio ST200) {21088533-4091-4F30-B70E-FC4EF01A3341}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.26100.3912 4/17/2025 19:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Wireless Receiver {011F3F40-A7CE-11ED-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT Tylubio ST200 {011822F0-2198-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Wireless Receiver {0121B040-A7CE-11ED-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Wireless Receiver {0121B040-A7CE-11ED-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Wireless Receiver {0121B040-A7CE-11ED-8009444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Wireless Receiver {0121B040-A7CE-11ED-800B444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT HP USB Keyboard {253989D0-16A8-11F0-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
INPUT 2.4G Wireless Receiver {0121B040-A7CE-11ED-800C444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Quest 5.8.0
Rockstar Games Launcher
Rockstar Games Social Club
Steam
Ubisoft Connect
Mass Effect Legendary Edition
Robin Morningwood Adventure The Whellcum's Secret version 1.1.0
FINAL FANTASY XIV ONLINE
Launcher Prerequisites (x64)
Epic Online Services
EA app
Adobe Refresh Manager
Epic Games Launcher
REDlauncher
Vortex
Baldur's Gate 3
Alan Wake
Cyberpunk 2077
ELDEN RING
Kingdoms of Amalur: Re-Reckoning Soundtrack
Mass Effect™ Legendary Edition
STRANGER OF PARADISE FINAL FANTASY ORIGIN
Viewfinder
Yu-Gi-Oh! Master Duel
Blue Prince
In Stars And Time
DELTARUNE (Chapter 1 & 2 DEMO)
ARMORED CORE™ VI FIRES OF RUBICON™
Clair Obscur: Expedition 33
Stray Gods: The Roleplaying Musical
South of Midnight
OCTOPATH TRAVELER II
Slay the Princess — The Pristine Cut
Dragon's Dogma 2
Tainted Grail: The Fall of Avalon Demo
Balatro
SteamVR
The Elder Scrolls IV: Oblivion Remastered
Fable Anniversary
The Witcher 3: Wild Hunt
Rainbow Cloud: A GAY RPG Demo
FINAL FANTASY XIV Online
The Elder Scrolls V: Skyrim Special Edition
Psychonauts 2
House Party
Portal 2
Solar 2
Wonderdraft version 1.1.7.3
Adobe Acrobat (64-bit)
NVIDIA Graphics Driver 576.52
NVIDIA App 11.0.3.241
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.5.10920.35420203
NVIDIA HD Audio Driver 1.4.3.2
NVIDIA Install Application
NVIDIA Container
NVIDIA AIUser Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA ShadowPlay 11.0.3.0
NVIDIA Update Core
NVIDIA Virtual Audio 4.65.0.3
EA app
AMD Ryzen Master SDK
Epic Games Launcher Prerequisites (x64)

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