Can't log into the game from launcher error message

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Can't log into game that is the message I am getting. Multiple people having same issue

Same error

For me it fixed it by going to the Apps and Programs page on window settings and clicking on "Modify" on Microsoft Edge Webview2. It prompted a download and, I assume, update

The Twelve bless you Caliet, I had the same issue, thanks!

for me it deasnt work so i dunno ... its any update for fixing this ?

I had to reinstall Windows Edge because i removed it from my PC. Following the steps mentioned above did work for me. Thank you :)

Quote:

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Originally Posted by Caliet

For me it fixed it by going to the Apps and Programs page on window settings and clicking on "Modify" on Microsoft Edge Webview2. It prompted a download and, I assume, update

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I did the same thing, but it prompted a repair which just seems like it reinstalled itself. It allowed me to log in and download the 7.21 patch, and the game seems to be running normally.

Steps:
Window + I for system settings
Apps > Installed Apps
Look for Microsoft Webviewer2 (has a longer name, mine disappeared from the list after repairing so I forget the full name)
Click the 3 dots to the right > Modify
Follow the steps to repair, very similar to installing most other applications

Nothing happens when i run MicrosoftEdgeWebview2Setup.exe, not even an Error

Quote:

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Originally Posted by rebeka139

I did the same thing, but it prompted a repair which just seems like it reinstalled itself. It allowed me to log in and download the 7.21 patch, and the game seems to be running normally.

Steps:
Window + I for system settings
Apps > Installed Apps
Look for Microsoft Webviewer2 (has a longer name, mine disappeared from the list after repairing so I forget the full name)
Click the 3 dots to the right > Modify
Follow the steps to repair, very similar to installing most other applications

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Thank you this fixed it for me!!

Good morning fellow adventurers and thank you all for posting in the Final Fantasy XIV Technical Support Forums.

We are happy to hear that that your issue has been resolved. This thread will be moved to the 'Closed Concerns' sub forum as a result.