Bug Mainstoryquest: Factual Folklore

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Date & Time: 31.12.24 - 05.01.25 (10:55am)
Frequency: Everytime
World name: Lich
Character name: Elly Grant
NPC name: Cenota
Class/Level: Dragoon LvL. 43
Party or solo: Solo
In-game time: 5:58
Area and coordinates: Coerthas - X: 13.2 Y:15.3 Z:0.8
Steps:
1. In the Quest aftert slaying the mudpuppy you're supposed to give the steaks to two Knights and Cenota. But i can't interact with Cenota. I tried to change the area, coming back at different times, restarting the game but the bug is there everytime. So i can't proceed with the main story and therefore the game.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\dodo\Documents
FINAL FANTASY XIV Online C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-Bit-Version (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 5700X 8-Core Processor (16 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2803
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16298.895MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 25002.895MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.691GB SYSTEM_FREEDISC_SPACE 660.898GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12115.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8149.447 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
SYSTEM_GRAPHICS_DRIVER_DATE 8/14/2024 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12115.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8149.447 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_0afec3f2050014a0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
SYSTEM_GRAPHICS_DRIVER_DATE 8/14/2024 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C9ADB99B-73E1-4DF6-A4CE-D55067BAD3DA}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9210.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 7/27/2021 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7D9B3354-8BDE-42D2-AD72-00D5B176A65C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9210.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 7/27/2021 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC259B50-04CE-11EF-8009444553540000}
SYSTEM_INPUT_NAME ROCCAT Burst Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC24D800-04CE-11EF-8001444553540000}
SYSTEM_INPUT_NAME ROCCAT Pyro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC24FF10-04CE-11EF-8002444553540000}
SYSTEM_INPUT_NAME ROCCAT Pyro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC25C260-04CE-11EF-800A444553540000}
SYSTEM_INPUT_NAME ROCCAT Burst Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC24FF10-04CE-11EF-8003444553540000}
SYSTEM_INPUT_NAME Microphone W8G
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC252620-04CE-11EF-8004444553540000}
SYSTEM_INPUT_NAME Microphone W8G
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC252620-04CE-11EF-8005444553540000}
SYSTEM_INPUT_NAME ROCCAT Pyro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC25C260-04CE-11EF-800B444553540000}
SYSTEM_INPUT_NAME ROCCAT Burst Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC25E970-04CE-11EF-800C444553540000}
SYSTEM_INPUT_NAME ROCCAT Burst Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC25E970-04CE-11EF-800D444553540000}
SYSTEM_INPUT_NAME ROCCAT Burst Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC254D30-04CE-11EF-8006444553540000}
SYSTEM_INPUT_NAME ROCCAT Pyro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC25E970-04CE-11EF-800E444553540000}
SYSTEM_INPUT_NAME ROCCAT Burst Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC254D30-04CE-11EF-8007444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BC257440-04CE-11EF-8008444553540000}
SYSTEM_INPUT_NAME ROCCAT Pyro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Neues Thema erstellen - Google Chrome
Einstellungen
Einstellungen


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Microsoft Edge
Microsoft Edge WebView2-Laufzeit
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
The Sims™ 4
EA app
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34433
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.42.34433
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.42.34433
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.42.34433
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
The Sims™ 4
VTube Studio
Stumble Guys
OBS Studio
FINAL FANTASY XIV Online
MORDHAU
Valheim
Hogwarts Legacy
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.42.34433
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
FilterOnMeWindows
Microsoft Teams Meeting Add-in for Microsoft Office
NVIDIA Grafiktreiber 560.94
NVIDIA Install Application
EA app
Microsoft Update Health Tools
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.42.34433


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\131.0.2903.112\msedgewebview2.exe 00001C7C
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00003930
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000B20
C:\Program Files (x86)\Steam\steam.exe 00003A28
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00004BD4
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00004700
C:\Program Files\Google\Chrome\Application\chrome.exe 00003B98
C:\Program Files\WindowsApps\MSTeams_24295.605.3225.8804_x64__8wekyb3d8bbwe\ms-teams.exe 00004BF0
C:\Program Files\WindowsApps\Microsoft.GamingApp_2412.1001.22.0_x64__8wekyb3d8bbwe\XboxGameBarWidgets.exe 000043D0
C:\Program Files\WindowsApps\Microsoft.GamingApp_2412.1001.22.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00002734
C:\Program Files\WindowsApps\Microsoft.StartExperiencesApp_1.1.220.0_x64__8wekyb3d8bbwe\MicrosoftStartFeedProvider\MicrosoftStartFeedProvider.exe 000014F8
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.6.1.0_x64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 00004754
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.224.11211.0_x64__8wekyb3d8bbwe\GameBar.exe 00002D98
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.224.11211.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00003768
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24112.110.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000042D0
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.30502.30.0_x64__cw5n1h2txyewy\WidgetBoard.exe 000035AC
C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.24112.22.0_x64__cw5n1h2txyewy\CrossDeviceService.exe 00004618
C:\Users\dodo\AppData\Local\Discord\app-1.0.9175\Discord.exe 000030DC
C:\Users\dodo\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002A48
C:\WINDOWS\Explorer.EXE 0000195C
C:\WINDOWS\System32\svchost.exe 00002EF0
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000014CC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000009AC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000006D4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003864
C:\WINDOWS\system32\DllHost.exe 000035B0
C:\WINDOWS\system32\sihost.exe 000015E4
C:\WINDOWS\system32\svchost.exe 00000738
C:\WINDOWS\system32\taskhostw.exe 00000D70
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000ACC
C:\Windows\System32\RuntimeBroker.exe 00002314
C:\Windows\System32\SecurityHealthSystray.exe 00005328
C:\Windows\System32\oobe\UserOOBEBroker.exe 000016C4




Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 131.0.6778.205 (Offizieller Build) (64-Bit)