Unable to reply to the bug report

I apolagise for this but this isn't an in-game bug report, i don't know where else to put this.

I am unable to reply to the bug report. I want to provide information as requested but am blocked from replying to the thread https://forum.square-enix.com/ffxiv/threads/513972

Thank you for your help :)

I was asked to reply in game, i will that then. Issue resolved i guess.

Once bugs been moved away from this board you are unable to reply or update them. Kind of suck if you got new info but were too slow.