Games closes after I select a character

The game has been fine on this machine since before EW. I just involuntarily got switched to a new virus protection that deleted my install. Re-installed game messed with virus software. When I run the game it logs in fine but as soon as I select a character to play the game closes. No error codes, nothing just shuts down. I have the launcher and game files installed on my D: drive as my C: drive is pretty small (only 112G left after OS instillation) there is still a FF14 folder on the C: drive but I have been running this way since 2020.

Any help would be greatly apricated

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.

Additionally there may be a permissions issue occurring. Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now.

Should the issue persist, please try disabling your anti-virus/firewall temporarily and/or create an exception for FINAL FANTASY XIV.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!