Game Crashing When Turning In Quest

https://ibb.co/c1Qn5TX
I am receiving an error message followed by the game crashing whenever I attempt to turn in the quest "A Literary Delivery" for the NPC Toffwyb in Old Sharlayan.

Date & Time: 9/16/2024 6:22am CDT
Frequency: Every Time
World name: Coeurl
Character name: Fenille Q'vhath
Retainer name:
NPC name: Toffwyb
Monster name:
Class/Level: BRD Lvl 85
Party or solo: Solo
In-game time:
Area and coordinates: Old Sharlayan X: 12.0 Y: 10.9
Housing:
Steps:
1. Right-click Toffwyb to talk to her
2. Receive error message
3.

Connection Specs
- Type of internet connection/provider: WiFi/AT&T
- Modem maker/model number:

■ PC Specs

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\kayla\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
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SYSTEM_BIOS O4MKT1CA
SYSTEM_LANGUAGE English (Regional Setting: English)
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SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20561.387MB
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SYSTEM_DIRECTX_VERSION DirectX 12
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SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1650 SUPER
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SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 19:00:00
SYSTEM_SOUND Speakers (Logitech PRO X Gaming Headset)
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/29/2024 19:00:00
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT {49690D40-8A6A-11EB-800A444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {49690D40-8A6A-11EB-800B444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {49695B60-8A6A-11EB-800C444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {49698270-8A6A-11EB-800D444553540000}
SYSTEM_INPUT_NAME PRO X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F1F330-8A67-11EB-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8297)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F1F330-8A67-11EB-8003444553540000}
SYSTEM_INPUT_NAME ITE Device(8297)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F1F330-8A67-11EB-8002444553540000}
SYSTEM_INPUT_NAME Lenovo Calliope USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E7F43D20-8A67-11EB-8005444553540000}
SYSTEM_INPUT_NAME Lenovo Calliope USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 12 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Opera
Great Value Power Rangers - Discord
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
AMD Chipset Software
Citrix Workspace 2405
Google Chrome
Legion Arena
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
OpenAL
RetroArch
Skype version 8.113
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Lenovo Vantage Service
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FINAL FANTASY XIV ONLINE
EA app
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Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AMD Ryzen Balanced Driver
UE Prerequisites (x64)
AMD SBxxx SMBus Driver Alpha
Adobe Refresh Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Citrix Workspace(DV)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft XNA Framework Redistributable 4.0 Refresh
AMD_Chipset_Drivers
MTOP Client
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
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Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Lenovo Calliope USB Keyboard
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Windows PC Health Check
Java 8 Update 411 (64-bit)
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft Silverlight
Office 16 Click-to-Run Licensing Component
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Office 16 Click-to-Run Localization Component
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Adobe Acrobat (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Graphics Driver 552.44
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NVIDIA Optimus Update 39.5.0.0
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NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
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NVIDIA SHIELD Wireless Controller Driver
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Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
Microsoft .NET Host - 6.0.11 (x64)
EA app
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
UE Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe 00002CAC
C:\Program Files (x86)\Citrix\ICA Client\Receiver\AnalyticsSrv.exe 00003EE4
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe 000048E8
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe 000037AC
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C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe 00002CD4
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C:\Program Files (x86)\Lenovo\Lenovo Calliope USB Keyboard\SklFundKb.exe 00003BDC
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C:\Program Files\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00001BA0
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C:\Windows\System32\oobe\UserOOBEBroker.exe 00004B70
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C:\Windows\System32\svchost.exe 00001538
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C:\Windows\system32\cmd.exe 00001A18
C:\Windows\system32\conhost.exe 00004AA8
C:\Windows\system32\sihost.exe 00000CC8
C:\Windows\system32\svchost.exe 00000F2C
C:\Windows\system32\taskhostw.exe 00003830
C:\Windows\system32\wbem\unsecapp.exe 000008A8
D:\Steam\Steam.exe 00004248
D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001618


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