Gamepad stops working after it's been disconnected and reconnected

Date of issue: August 28 2024
Time of issue: around 5:00 PM MST
Frequency: Always
World name: Maduin
Character name@Home World name: Suchipi Box@Cactuar
Retainer name: None
NPC name: None
Monster name: None
Class/Level: BLM 100
Race: Lalafell F
Party or solo: Solo
In-game time: Unknown
Area and coordinates: Limsa Lominsa Lower Decks (X:10,Y:11)
Housing: None
Steps:

1. With Final Fantasy XIV closed, connect a wired USB Xbox 360 Controller to the computer.
2. Launch Final Fantasy XIV and go to the title screen menu.
3. Note that the Xbox 360 Controller's directional buttons can be used to move the pointer hand up and down.
4. Unplug the Xbox 360 Controller from the USB port.
5. Plug the Xbox 360 Controller back into the USB port.
5. Note that the Xbox 360 Controller's directional buttons can no longer be used to move the pointer hand.

Platform: Windows Steam

Connection Specs
- Type of internet connection/provider: Xfinity Broadband Gigabit
- Modem maker/model number: Arris Surfboard T25

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7C91
BIOS: 1.G0 (type: UEFI)
Processor: AMD Ryzen 7 5800X 8-Core Processor (16 CPUs), ~3.8GHz
Memory: 65536MB RAM
Available OS Memory: 65462MB RAM
Page File: 10371MB used, 59186MB available
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Gamepad Manufacturer: Microsoft
Gamepad Model Name: Xbox 360 Controller for Windows
Gamepad Part Number: Vendor ID 045E, Hardware ID 028E

Browser Information
- Name and version of the browser currently in-use: Firefox 129
- Microsoft Edge Version: Not installed