COMPANION App Technical Difficulties (Aug. 19)

We are currently addressing technical difficulties that are preventing players from purchasing and using Mog Coins on the FINAL FANTASY XIV COMPANION app.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Aug. 19, 2024 5:23 a.m. (PDT)
From Aug. 19, 2024 12:23 (GMT)
From Aug. 19, 2024 13:23 (BST)
From Aug. 19, 2024 22:23 (AEST)

[Details]
- Unable to purchase Mog Coins on the FINAL FANTASY XIV COMPANION app.

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV COMPANION app

We are pleased to announce that the technical difficulties that are preventing players from purchasing Mog Coins on the FINAL FANTASY XIV COMPANION app. have been resolved.

We apologize for any inconvenience caused and we thank you for your understanding.

[Date & Time]
From Aug. 19, 2024 5:23 a.m. to 8:57 a.m. (PDT)
From Aug. 19, 2024 12:23 to 15:57 (GMT)
From Aug. 19, 2024 13:23 to 16:57 (BST)
From Aug. 19, 2024 22:23 to Aug. 20, 2024 1:23 (AEST)

[Details]
- Unable to purchase Mog Coins on the FINAL FANTASY XIV COMPANION app.

[Cause]
Network Issue

[Affected Service]
FINAL FANTASY XIV COMPANION app