Graphical glitch in Arcadion cutscene

Date & Time: 7/21/2024, 2:55PM PST
Frequency: All the time
World name: Balmung
Character name: Caelia Silverarch
NPC name: Neyuni
Area and coordinates: Cutscene in

Yaara's

gym after the second Arcadia fight
Steps:
1. Talk to

Yaara

after the second Arcadion fight
2. Watch cutscene until you meet Neyuni

There's a visual glitch when, in this scene:

https://i.imgur.com/60Esw7p.png

where when Neyuni blinks, her eyelashes clip through her cheeks:

http://https://i.imgur.com/eGe5FPb.png
https://i.imgur.com/e6FzDyU.gif

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\raini\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS P2.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65464.645MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75192.645MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3724.794GB SYSTEM_FREEDISC_SPACE 3200.222GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 131.736GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.568GB SYSTEM_FREEDISC_SPACE 68.081GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1218.775GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 149.012GB SYSTEM_FREEDISC_SPACE 2.909GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8024.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32732.322 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8024.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32732.322 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvhdci.inf_amd64_82bf14244e3aef11\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5612
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND ASUS VP247 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8404E6BD-575F-4A74-919C-FB4D81D06DD9}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 17:00:00
SYSTEM_SOUND Headset Earphone (CORSAIR VOID ELITE USB Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {47D4C9D2-32EB-4992-B809-35BD046DCF7B}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.3.54.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/18/2022 17:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {EDFB840B-A28C-4A57-8646-900F8CAB4408}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8730.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/12/2019 17:00:00
SYSTEM_SOUND VX2257 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7C2AAFF5-1050-4C2D-909E-6B19C31EB682}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04A55240-4376-11EF-8001444553540000}
SYSTEM_INPUT_NAME Litr
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SYSTEM_INPUT {04A57950-4376-11EF-8002444553540000}
SYSTEM_INPUT_NAME Litr
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10334BC0-C1D7-11ED-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1033E800-C1D7-11ED-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED0FBE0-878A-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED1BF30-878A-11EC-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10340F10-C1D7-11ED-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED1E640-878A-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED20D50-878A-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED23460-878A-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED3E210-878A-11EC-800C444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8ED2F7B0-878A-11EC-8009444553540000}
SYSTEM_INPUT_NAME Corsair VOID ELITE USB Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


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