Can't buy more retainers

As stated in the title, I can't hire more retainers through the Mogstation. I currently have 2 additional, but want to upgrade. However, whenever I choose my new option and select 'Next', the page simply loops me back and nothing changes. I've attempted to use a different browser, as well as my phone. No luck.

I've also been trying to hire more retainers but have been coming across the same issue. Please sort this out ASAP.

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Originally Posted by TattersailRin

I've also been trying to hire more retainers but have been coming across the same issue. Please sort this out ASAP.

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So I actually just tried something on a whim and it worked. I removed my payment method from my account, and then re-registered it. For whatever reason, that fixed the issue. Hope this works for you as well.

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Originally Posted by Memyx

So I actually just tried something on a whim and it worked. I removed my payment method from my account, and then re-registered it. For whatever reason, that fixed the issue. Hope this works for you as well.

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Good shout, that's allowed me to update the retainer service. Thanks!

I've had this issue as well just last night. I may try the card removal and re-adding.

I have tried multiple browsers and my phone and it just loops like the origal poster.

I had this problem. Deleting my credit card and registering it again definitely worked.