Mountain Zu Promotion Suggestion
Please make it more clear that you will artificially limit access to promotional mounts during the middle of the promotion period.
I had money and time wasted thinking that when I purchased special edition mountain dews I would get a code that would work for the promotion. This was not the case, I had to wait until the old special editions were very slowly replaced.
Then this weekend I finally find the special edition dews and redeem my codes today to find that the Zu mount is "sold out".
This feels very bad and I do not like this decision. So much so that I am writing everywhere I can think of to tell you how bad this feels.
I think limiting this is a poor and short sighted decision and you have caused me to waste money and put me off from ever participating in these events again.
Disappointment with the FFXIV Mountain Zu Promotion
I recently purchased multiple products for myself and my friends to use the codes for the Mountain Zu promotion. To my immense disappointment, I discovered that the digital item is sold out.
It is incredibly frustrating that there was no clear communication about the artificial limitation on access to promotional mounts, especially during the middle of the promotion period. I wasted both money and time, believing that purchasing the special edition Mountain Dew would guarantee a code that works for the promotion.
I hope Square Enix's marketing team can rectify this issue and reconsider their approach to such promotions in the future.