Game Crashes when you hit Start on controller with the set new alarms window open

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Date & Time: July 12, 2024 6:30AM EST
Frequency: always happens when done
World name: Coeurl
Character name: Hoshiko Akagane
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Miner, 100
Party or solo: solo
In-game time: N/A
Area and coordinates: Solution 9, X 9.4, Y 14.0
Housing: N/A
Steps:
1. Log in using Controller
2. opening gathering log and navigating to a timed collectible lvl 100 rarefied ra'kazanar ore
3. navigating to the right panel where it says the node level + location
4. hitting X/Square to open the alarms menu
5. setting the alarm parameters (a.m., 3 minute reminder, Daily (eorzea time) sound Prelude, Mute while in duty)
6. navigating to the text at the bottom and copying it by hitting X/Square and selecting 'copy text'
7. hitting start on the controller

game will then crash and i got the following errors:

ffxiv_dx11.exe+ 5AA73
ffxiv_dx11.exe+F11D79
ffxiv_dx11.exe+F115B2
ffxiv_dx11.exe+FOF7CE
ffxiv_dx11.exe+687F2E
ffxiv_dx11.exe+68B57F
ffxiv_dx11.exe+653B80
ffxiv_dx11.exe+C216A

Connection Specs
- Type of internet connection/provider: wi-fi, Verizon Fios
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
Windows 11
ryzen 5 5600
nvidia 2070 super

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: n/a
Laptop Model Number: n/a

Gamepad Manufacturer: Sony
Gamepad Model Name: Dualsense
Gamepad Part Number: CFL-ZCT1W

Browser Information
- Name and version of the browser currently in-use:Firefox 128.0 64 bit