Windows - Cannot enter early access code.

Hi everyone. I have my early access code, but I presume I cannot redeem this until the 28th? I am trying to enter it now, and it's not allowing me to. I am doing it through the Square Enix Store. Thanks so much in advance for your help. :)

Login to the MogStation and select "Enter Pre-order Bonus Code", it's on the first page under the "Credit Card/Crysta Payment" button.

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Originally Posted by Nekoyurei

Hi everyone. I have my early access code, but I presume I cannot redeem this until the 28th? I am trying to enter it now, and it's not allowing me to. I am doing it through the Square Enix Store. Thanks so much in advance for your help. :)

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It might be down for maintenance right now, but otherwise you should log into the Mogstation to enter your early access code (and the regular code after the early access period is ended and the expansion is officially launched).

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Originally Posted by Cat_Girl

Login to the MogStation and select "Enter Pre-order Bonus Code", it's on the first page under the "Credit Card/Crysta Payment" button.

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Hmmm. I checked, and the only option I have is "Registration Codes - Enter Item Code". When I tried that, it told me that I can't due to the maintenance.

The code I am trying to enter is the Collector's Edition one. I got the minion and the earring, so that's all set. Also got the Mt. Dew one, but I will wait till Friday for that one.

Quote:

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Originally Posted by Nekoyurei

The code I am trying to enter is the Collector's Edition one. I got the minion and the earring, so that's all set. Also got the Mt. Dew one, but I will wait till Friday for that one.

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If you've got your minion and earring, you're set for Early Access. The code you're trying to register is the full game code, which cannot be redeemed until the 2nd of July.

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. As the account in question is North American in region, we advise to contact the North American Support Center. This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

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