Unable to gift Items to friends (Online Store)

Hello!

I tried gifting a "Tales of Adventure" skip to a friend, but they're not appearing in the recipient list. Only 4 characters are appearing there. I have been friends with this character for over 3 months now, so the 72 hour rule is not applicable.

Can there be other reasons why I'm not able to gift something?

Greetings Blutkatze,

Unfortunately, the issue you are describing is not something we can assist with here in the Technical Support forums. As the account in question is European in region, we advise to contact the European Support Center.

This thread will be moved to "Separate Support Required"