Xbox Series X: Game crashes after entering text

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 19/04/24
Frequency: Sometimes
World name: Phantom
Character name: Vjern Yu
Retainer name:
NPC name:
Monster name:
Class/Level: Bard 70
Party or solo: Solo
In-game time:
Area and coordinates:
Housing:
Steps:
1. The in-game text feature will sometimes crash the game after entering text
2. Confirmed this has occured at least once per day
3. Confirmed this happens when using chat, marketboard an the support desk report a bug feature
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number: Amazon Eero

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Xbox Series of the console you are using
- Series: X

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: