Account Management System Technical Difficulties (Apr. 1)

We are currently experiencing technical difficulties with the Square Enix Account Management System.
The issues are being investigated and addressed, and additional information will follow as the situation develops.

We apologize for any inconvenience this may have caused and thank you for your understanding.

[Date & Time]
From Apr. 1, 2024 3:00 a.m. (PDT)
From Apr. 1, 2024 10:00 (GMT)
From Apr. 1, 2024 11:00 (BST)
From Apr. 1, 2024 21:00 (AEDT)

[Details]
The following are unavailable
・Logging into the Xbox Series X|S version under certain conditions
*If you are logging into the Xbox Series X|S version for the first time, or if you have purchased an Expansion Package from the Microsoft Store during technical difficulties, you will not be able to log in until the recovery is completed. You can log in under other conditions.
・Online Store on Xbox Mode
・Mogstation on Xbox Mode
・FFXIV Coins
*FFXIV Coins will be reflected by launching the Xbox Series X|S version of FINAL FANTASY XIV and logging in. If the application was running before the maintenance work started, please relaunch the application and log in.

[Cause]
Under investigation

[Affected Service]
- Xbox Series X|S