Square Enix Account Management System Maintenance (Nov. 7, 8)

We will be performing maintenance on the Square Enix Account Management System at the time below.

Please note that the effects of the maintenance will differ depending on the stage of the maintenance, so please check the details below.

We apologize for any inconvenience this may cause and thank you for your understanding.
　　　　　　　　　　
[Date & Time]
Nov. 7, 2023 8:30 p.m. to 11:00 p.m. (PST)
Nov. 8, 2023 4:30 to 7:00 (GMT)
Nov. 8, 2023 15:30 to 18:00 (AEDT)
* Completion time may be subject to change.

■From 8:30 p.m. to 9:00 p.m. (PST)/From 4:30 to 5:00 (GMT)/From 15:30 to 16:00 (AEDT)
○Online Store
Various payment related operations and procedures will be unavailable

○Mog Station
Various payment related operations and procedures will be unavailable

■From 9:00 p.m. to 11:00 p.m. (PST)/From 5:00 to 7:00 (GMT)/From 16:00 to 18:00 (AEDT)
○ FINAL FANTASY XIV
・ New players just starting out will be unable to perform their initial login. Current players will be able to login as usual.
・ For the PlayStation®5 / PlayStation®4 version, if an expansion pack is purchased in the PlayStation™Store during maintenance, login will not be possible until after the maintenance is over. In addition, the expansion pack data will not be reflected in the game until after the maintenance.
・Unable to create free accounts on the Free Trial web site

○ Online Store
・Unavailable

○Mog Station
・Unavailable

○FINAL FANTASY XIV Companion App
・Free plans newly activated during the maintenance, as well as new subscriptions to the Premium option will experience a delay in being reflected in-game. They will be reflected gradually, in order, after maintenance is over.

○ Square Enix Account Management System
・Unavailable

[Details]
- System maintenance on the Square Enix Account Management System

[Affected Services]
- FINAL FANTASY XIV
- Online Store
- Mog Station
- FINAL FANTASY XIV Companion App
- Square Enix Account Management System