Can't log into character only one. Others are fine. I have been struggling.

So it shows my character. "You can't log into this character on this account." I have tried everything. Reinstalled and wiped my games. I can't get help and yeah. It has been five days and I am looking for answers.




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Dave Tyner\OneDrive\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU Intel(R) Core(TM) i7-9700F CPU @ 3.00GHz (8 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS F2b Y1
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16326.031MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 26566.031MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 445.729GB SYSTEM_FREEDISC_SPACE 17.316GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 94.333GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7451.699GB SYSTEM_FREEDISC_SPACE 3932.208GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8003.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.016 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3623
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2023 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2070 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8003.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8163.016 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_04ffae6d80cb7adc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3623
SYSTEM_GRAPHICS_DRIVER_DATE 6/7/2023 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {61EA66B0-1CFF-41BE-B1DC-741C517DC1E1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {91D70F3C-B3FA-4927-B027-23FBA6717754}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8703.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/13/2019 19:00:00
SYSTEM_SOUND Speakers (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {F4161121-7924-4960-9BF2-7D64DBE778A7}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.608
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/26/2022 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {502F1F80-FE91-11EA-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {503B0660-FE91-11EA-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10565F10-FFDB-11ED-8001444553540000}
SYSTEM_INPUT_NAME Blue Microphones
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 653 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10565F10-FFDB-11ED-8002444553540000}
SYSTEM_INPUT_NAME Blue Microphones
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E270C970-0484-11ED-8001444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E270F080-0484-11ED-8002444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E270F080-0484-11ED-8003444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2711790-0484-11ED-8004444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0EFFD6A0-F4E1-11ED-8001444553540000}
SYSTEM_INPUT_NAME Gaming Drive
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {503B0660-FE91-11EA-8006444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A3F72080-0B82-11EE-8001444553540000}
SYSTEM_INPUT_NAME Controller (GAME FOR WINDOWS >)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {503B0660-FE91-11EA-8007444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 669 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {503D5050-FE91-11EA-8008444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {503D5050-FE91-11EA-8009444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

New Tab - Google Chrome
Mail
Inbox - Gmail ‎- Mail
NVIDIA GeForce Overlay
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-


Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dokan Library 1.5.1.1000 Bundle
Mass Effect™ Legendary Edition (English US)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft GameInput

ENE_EHD_M2_HAL
FINAL FANTASY XIV ONLINE

Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103
Launcher Prerequisites (x64)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103
Intel(R) Chipset Device Software
Microsoft Windows Desktop Runtime - 6.0.18 (x64)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
ENE_EHD_SSS_HAL
ENE RGB HAL
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
PS Remote Play
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.16.0
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Apex Legends
Patriot Viper M2 SSD RGB
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
ENE_DRAM_RGB_AURA42
Tecknet_2793-1
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022


NVIDIA Broadcast Voice Driver 1.0.1.9
NVIDIA Graphics Driver 536.23
NVIDIA GeForce Experience 3.27.0.112
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Backend
NVIDIA Broadcast Container
NVIDIA Broadcast LocalSystem Container
NVIDIA Broadcast Container Message Bus
NVIDIA Broadcast Session Container
NVIDIA Broadcast Container Watchdog Plugin
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Broadcast 1.4.0.29
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Camera (NVIDIA Broadcast)
Nvidia Share
NVIDIA ShadowPlay 3.27.0.112
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.50.831.832
NVIDIA Virtual Audio 4.49.0.0
ENE RGB HAL
Intel(R) Chipset Device Software
ENE_DRAM_RGB_AURA42
EA app
Intel(R) Management Engine Driver
Intel(R) Icls
Intel(R) Management Engine Components
Microsoft .NET Host FX Resolver - 6.0.18 (x64)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ENE_EHD_SSS_HAL
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Intel(R) Management Engine Components
Disk Drill 5.2.817.0 (x64)
Epic Games Launcher Prerequisites (x64)
CORSAIR iCUE 4 Software


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\114.0.1823.43\msedgewebview2.exe 00004754
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\114.0.1823.51\msedgewebview2.exe 00001BA0
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00000944
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000032F0
C:\Program Files\Google\Chrome\Application\chrome.exe 00000BA0
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 000005F8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003768
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001410
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2204.13303.0_x64__8wekyb3d8bbwe\Cortana.exe 00003EEC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.823.3261.0_x64__8wekyb3d8bbwe\GameBar.exe 00002D90
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_5.823.3261.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004704
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23042.108.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00003490
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10041.0_x64__8wekyb3d8bbwe\Video.UI.exe 00001D64
C:\Program Files\WindowsApps\MicrosoftTeams_23119.303.2080.2726_x64__8wekyb3d8bbwe\msteams.exe 000041BC
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 0000254C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00000EA4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21480.0_x64__8wekyb3d8bbwe\HxOutlook.exe 000031B4
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21480.0_x64__8wekyb3d8bbwe\HxTsr.exe 000008F0
C:\Users\Dave Tyner\AppData\Local\Wondershare\Wondershare NativePush\WsToastNotification.exe 0000099C
C:\WINDOWS\Explorer.EXE 00001C7C
C:\WINDOWS\System32\LocationNotificationWindows.exe 0000470C
C:\WINDOWS\System32\svchost.exe 000035AC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000010DC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000047F8
C:\WINDOWS\system32\ApplicationFrameHost.exe 000006C8
C:\WINDOWS\system32\DllHost.exe 00004124
C:\WINDOWS\system32\backgroundTaskHost.exe 00004110
C:\WINDOWS\system32\conhost.exe 00000608
C:\WINDOWS\system32\sihost.exe 00001068
C:\WINDOWS\system32\svchost.exe 00002108
C:\WINDOWS\system32\taskhostw.exe 00001110
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000F18
C:\Windows\System32\RtkAudUService64.exe 000038C8
C:\Windows\System32\RuntimeBroker.exe 0000353C
C:\Windows\System32\SecurityHealthSystray.exe 00003814
C:\Windows\System32\SystemSettingsBroker.exe 00003B08
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000189C
C:\Windows\System32\smartscreen.exe 00000FC4
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000030AC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002610
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000948

https://ibb.co/rZKLbf0

https://ibb.co/s6SLwC7https://ibb.co/s6SLwC7 http://ibb.co/s6SLwC7

it has been solved

Greetings Adventurer!

We are happy to hear that you were able to resolve this issue.

This thread will be moved to the 'Closed Concerns' sub forum as a result.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.