2002 or 10105 everyt ime

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
last night i was disconnected and have not been able to get back in it's everytime i log in , i spoke to tech support and have tried all troubleshooting steps

Date & Time: began 7-14 through current
Frequency: every time
World name: sargatanas
Character name: lordpyro keitaro
Retainer name: redpyro
NPC name:
Monster name:
Class/Level:
Party or solo:
In-game time:
Area and coordinates: fc house lavender beds
Housing:
Steps:
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: ethernet optimum online
- Modem maker/model number: arris tm1602

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

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■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: cuh-1115a

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: