Controllers not working only with FFXIV

I am playing FFXIV on PC, not via Steam. And a few weeks back while playing I had my internet cut out, came back quickly and logged in, then power went out. Came back on, windows downloaded an update, then I got back in the game.
However the game was now reading the buttons on my controller all wrong. I checked the button mapping and it was correct, I did an in game calibration and that fixed most of it. But the camera began rotating slowly as if the right analog had drift. And the RT+LT could no longer be pressed in unison (the game would register trying to do so as neither being pressed, making the extended cross hot bar impossible to use).

My controller is an Xbox 1 wireless, but I play with it wired/plugged in.
So far I have tried,

1) Re-calibrating in game, and in windows. No change.
2) Uninstalling and reinstalling controller drivers. No change.
3) Testing controller on different games, works perfectly fine for everything else.
4) Tested with another controller, an Xbox 360 wireless, exact same issues. Fine on all games except FFXIV, where the exact same issues occur.
5) Downloaded a game pad tester to check both controllers, both are working fine with no sign of drift or other problems.
6) Resetting System Settings on XIV launcher. No change.
7) Complete reinstall of FFXIV. No change.
8) Try different USB ports, no change.
9) Disable other drivers except controller, no change.
10) Adjusted options like sensitivity in XIV controller options, no change.
11) Disabled Microsoft Device Association Root Enumerator, no change.
12) Undid the Windows Update, no change.
13) Attempted to play game via Steam as a non steam game, and use steam's controller settings to override XIV. XIV simply does not recognize the controller as existing at all in that case.

Might be a few things I'm not even think of that I already tried.
I went through all of this via email support, which finally recommended I try the forums, phone, or live chat. Similar issues to what I'm having I have seen from people playing via Bluetooth, but I'm using the controller wired, and do not have BT on my PC anyways.

I thought I was going crazy, because I've also been having this issue. In my case, it's the LT button that's not working. The RT button works okay, but LT not at all. I also have a controller that can switch modes from Xinput to D3, and when I switch to that, the game does read my LT presses, although inconsistently, but my other buttons are messed up, as per what I've seen people complain about with Playstation controllers in general. It seems this update as a whole has had significant issues with controllers on PC in general. Posting here bothj to watch the thread and confirm you are not the only person with this issue. I also had no luck with email support, either.

I'm still at a complete loss on this. Reached out to microsoft tech support as well and gotten nowhere. Really need some idea or suggestions on how to fix this!

Controllers disconnecting from FFXIV has been an issue for years. I used to play with bluetooth, but controllers disconnected so often that I switched to wired only now.

It has been working fine for the last 5 years or more. But recently, within the last few months, it is unbearable. I was using a wired PS5 controller. Thought that it was worn out and switched to the other one. Then I thought it was just PS5 controller, so bought another controller 8BitDo and it is happening with it as well.

I am extremely frustrated. This has always been my number 1 favorite game because of the controller support. I have read that XBox controllers have less issues and this will be my last resort just so I can play this game.

This issue does not happen in other games that I play on PC with controller. After so many years, why is this still happening?

Quote:

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Originally Posted by Alipoprocks

Controllers disconnecting from FFXIV has been an issue for years. I used to play with bluetooth, but controllers disconnected so often that I switched to wired only now.

It has been working fine for the last 5 years or more. But recently, within the last few months, it is unbearable. I was using a wired PS5 controller. Thought that it was worn out and switched to the other one. Then I thought it was just PS5 controller, so bought another controller 8BitDo and it is happening with it as well.

I am extremely frustrated. This has always been my number 1 favorite game because of the controller support. I have read that XBox controllers have less issues and this will be my last resort just so I can play this game.

This issue does not happen in other games that I play on PC with controller. After so many years, why is this still happening?

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Same, controller support a BIG reason I enjoy this game.
Also been playing wired only. Seeing every controller suddenly stop working in the exact same way despite being perfectly fine is frustrating. Everything I've looked into, other support like from Microsoft, all of it points to it being a problem with XIV. Yet I have yet to see any answer as to why this happens. (At least for non-bluetooth connections)

Found so many posts/threads like mine with zero answers scattered throughout almost the game's entire lifespan.