[ ff14_d11.exe ] Randoms Crashes

Since the patch 6.4, I'm experienced multiple random crashes with the ff14 application. It's always the same error. I'm getting a white error popup telling that the application suddently stoped showing that ff14_d11.exe crashed. I look at many old posts about this problem but didn't changed anything. It's diffinitly not a directx11 problems

This is my system :

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\siltr\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13900KF (32 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS 1.2.0
SYSTEM_LANGUAGE français (Regional Setting: français)
SYSTEM_MEMORY 32486.176MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 35302.176MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1885.107GB SYSTEM_FREEDISC_SPACE 1230.885GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24156.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16243.088 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_85477c6000235492\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_85477c6000235492\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_85477c6000235492\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_85477c6000235492\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3598
SYSTEM_GRAPHICS_DRIVER_DATE 5/24/2023 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (SteelSeries Arctis 5 Game)
SYSTEM_SOUND_DEVICE_ID {9239A223-0BF8-4C8D-AD17-F6391C9E3A86}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.608
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/27/2022 02:00:00
SYSTEM_SOUND Headset Earphone (SteelSeries Arctis 5 Chat)
SYSTEM_SOUND_DEVICE_ID {3B18C568-AA4D-4A6F-99B8-D56DF69D1B8B}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.608
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/27/2022 02:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {574D7EF5-946E-4A1A-A28E-319B050DA48E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9427.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2022 02:00:00
SYSTEM_SOUND VG248 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {32F09240-C72D-42CC-A32B-4C5C1CBF70B5}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/19/2023 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F830F0-A930-11ED-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C256D5D0-AA5B-11ED-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F85800-A930-11ED-8002444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C256FCE0-AA5B-11ED-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F87F10-A930-11ED-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C256FCE0-AA5B-11ED-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F8A620-A930-11ED-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F8A620-A930-11ED-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F8CD30-A930-11ED-8006444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09287F80-A945-11ED-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Arctis 5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F8CD30-A930-11ED-8007444553540000}
SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F8CD30-A930-11ED-8008444553540000}
SYSTEM_INPUT_NAME AW-ELC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F9F8F440-A930-11ED-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C25723F0-AA5B-11ED-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {05892160-A934-11ED-800B444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C25723F0-AA5B-11ED-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C2574B00-AA5B-11ED-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
game
Game Randomly Crashing - Opera
Task Manager
Settings
Settings
Alienware Command Center
Alienware Command Center


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Witcher 3: Wild Hunt - Game of the Year Edition
Alienware Command Center Suite
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Steam
Ubisoft Connect
Tom Clancy's Rainbow Six Siege
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Mass Effect™ Édition Légendaire
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.31.31103
FINAL FANTASY XIV ONLINE
Alienware SupportAssist Remediation
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.31.31103
Battlefield™ 2042
Microsoft Windows Desktop Runtime - 6.0.9 (x64)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.31.31103
Fusion Service
GOG GALAXY
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.31.31103
Alienware OC Controls
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
EA app
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
Microsoft .NET Runtime - 6.0.14 (x64)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Alienware Digital Delivery Services
Alienware SupportAssist OS Recovery Plugin for Alienware Update
Alienware Command Center Package Manager
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Alienware CC Components for AWCC (1.1.39.0)
Alienware FX Display Smart Installer (2.2.14.1)
Microsoft 365 - de-de
Microsoft 365 - en-us
Microsoft 365 - fr-fr
Microsoft 365 - it-it
Microsoft 365 - nl-nl
Microsoft OneNote - de-de
Microsoft OneNote - en-us
Microsoft OneNote - fr-fr
Microsoft OneNote - it-it
Microsoft OneNote - nl-nl
Cyberpunk 2077
SteelSeries GG 39.0.0
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Alienware SupportAssist Remediation
Microsoft .NET Runtime - 6.0.9 (x64)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Host - 6.0.14 (x64)
Microsoft Update Health Tools
CORSAIR iCUE 4 Software
Logitech G HUB
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft .NET Runtime - 6.0.14 (x64)
Dell SupportAssist
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Fusion Service
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.31.31103
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.31.31103
Alienware FX Display001 Smart Installer (2.4.1.205)
NVIDIA Graphics Driver 535.98
NVIDIA GeForce Experience 3.27.0.112
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.27.0.112
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.49.0.0
Alienware Command Center Suite
Alienware Update for Windows Universal
Microsoft Windows Desktop Runtime - 6.0.9 (x64)
EA app
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Host FX Resolver - 6.0.14 (x64)
Alienware OCControls Service Installer
Microsoft .NET Host FX Resolver - 6.0.9 (x64)
Alienware SupportAssist OS Recovery Plugin for Alienware Update


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\114.0.1823.37\msedgewebview2.exe 00001C08
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002120
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000234
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004EDC
C:\Program Files\Alienware\Alienware Command Center\AWCC.Background.Server.exe 000048B4
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000020E8
C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.5.48.0_x64__htrsf667h5kn2\AWCC.exe 00004008
C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.5.48.0_x64__htrsf667h5kn2\GameLibrary\GameLibraryAppService.exe 00005C74
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23042.108.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000031BC
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000029F4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00003718
C:\Users\siltr\AppData\Local\Discord\app-1.0.9013\Discord.exe 00004F0C
C:\Users\siltr\AppData\Local\Programs\Opera GX\99.0.4788.67_0\opera.exe 00006A84
C:\Users\siltr\AppData\Local\Programs\Opera GX\99.0.4788.67_0\opera_crashreporter.exe 00003850
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00005534
C:\Windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_15575ddcbffc1fc6\ipf_helper.exe 00001F44
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_179f26ff7cd32d0f\RtkAudUService64.exe 0000347C
C:\Windows\System32\RuntimeBroker.exe 00006664
C:\Windows\System32\SecurityHealthSystray.exe 00003688
C:\Windows\System32\SystemSettingsBroker.exe 000059FC
C:\Windows\System32\oobe\UserOOBEBroker.exe 00005F84
C:\Windows\System32\smartscreen.exe 000030D8
C:\Windows\System32\svchost.exe 000038F4
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000031DC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000452C
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000022C8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002C58
C:\Windows\explorer.exe 00004624
C:\Windows\system32\ApplicationFrameHost.exe 00000AE4
C:\Windows\system32\DllHost.exe 00002F0C
C:\Windows\system32\NhNotifSys.exe 00002DD0
C:\Windows\system32\conhost.exe 00002170
C:\Windows\system32\sihost.exe 00001EEC
C:\Windows\system32\svchost.exe 000049E8
C:\Windows\system32\taskhostw.exe 00002044

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
Does the issue occur with one character or multiple characters?
At what point does the issue occur?
How often does the issue occur?

Could you provide the exact error message received?
Are you running any addition programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
Were any update or changes made to the PC at the time of the crash?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!