Game Audio Dies sporadically after 6.4 patch

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 5/25/20203
Frequency: Has happened 3 times with in 3 hrs
World name: Excalibur
Character name: Andres Jaramillo

Steps:
1. While watching a cutscene the in game audio will simply die completely.
2. Try to fix it, wont work. Only thing that brings audio back is restarting game
3. When trying to force close the game, it always does NOt respong
4. Only started happening after 6.4
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
Immerse Gamepack FINAL FANTASY XIV Edition version 2.0.0.3 C:\Program Files\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 12th Gen Intel(R) Core(TM) i9-12900KF (24 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 2004
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65316.281MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 69412.281MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1675.990GB SYSTEM_FREEDISC_SPACE 1186.518GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 436.423GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5588.997GB SYSTEM_FREEDISC_SPACE 2675.195GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.487GB SYSTEM_FREEDISC_SPACE 1501.404GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3090
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 24340.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32658.141 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 5120 x 1440 (32 bit) (240Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e34a87a86b660c23\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e34a87a86b660c23\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e34a87a86b660c23\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e34a87a86b660c23\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3179
SYSTEM_GRAPHICS_DRIVER_DATE 4/24/2023 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND SPDIF Interface (Realtek USB2.0 Audio)
SYSTEM_SOUND_DEVICE_ID {D7396C19-3C74-4AFF-A12B-05A511E50852}
SYSTEM_SOUND_DEVICE_NAME usbaudio2.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2022 17:00:00
SYSTEM_SOUND Speakers (Razer BlackShark V2 Pro)
SYSTEM_SOUND_DEVICE_ID {CCFF0C01-02BC-4BBA-8013-F073C3809598}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 11.54.57.43
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/1/2020 17:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF09F80-A7F6-11ED-8001444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6ED5B20-78CE-11ED-8003444553540000}
SYSTEM_INPUT_NAME Razer Seiren X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF0C690-A7F6-11ED-8002444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6EDD050-78CE-11ED-8006444553540000}
SYSTEM_INPUT_NAME Razer Seiren X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF0EDA0-A7F6-11ED-8005444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF114B0-A7F6-11ED-8006444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF13BC0-A7F6-11ED-8008444553540000}
SYSTEM_INPUT_NAME Razer Mouse Bungee V3 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6F34E90-78CE-11ED-800D444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE COMMANDER CORE XT
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF0EDA0-A7F6-11ED-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF692F0-A7F6-11ED-8009444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF6E110-A7F6-11ED-800B444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6F375A0-78CE-11ED-800F444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE COMMANDER Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF6E110-A7F6-11ED-800C444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6F375A0-78CE-11ED-8010444553540000}
SYSTEM_INPUT_NAME USB Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF6BA00-A7F6-11ED-800A444553540000}
SYSTEM_INPUT_NAME Razer Mouse Bungee V3 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF840A0-A7F6-11ED-8021444553540000}
SYSTEM_INPUT_NAME Joystick (Razer Tartarus Pro)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {F6F3C3C0-78CE-11ED-8014444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF114B0-A7F6-11ED-8007444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF70820-A7F6-11ED-800D444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF70820-A7F6-11ED-800E444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF70820-A7F6-11ED-800F444553540000}
SYSTEM_INPUT_NAME Joystick (Razer Huntsman V2 Analog)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {CFF72F30-A7F6-11ED-8011444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF72F30-A7F6-11ED-8010444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF75640-A7F6-11ED-8013444553540000}
SYSTEM_INPUT_NAME Razer Mouse Bungee V3 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF75640-A7F6-11ED-8014444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF75640-A7F6-11ED-8012444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF77D50-A7F6-11ED-8016444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF0C690-A7F6-11ED-8003444553540000}
SYSTEM_INPUT_NAME Razer Base Station V2 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF77D50-A7F6-11ED-8015444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7A460-A7F6-11ED-8018444553540000}
SYSTEM_INPUT_NAME USB Input Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7CB70-A7F6-11ED-8019444553540000}
SYSTEM_INPUT_NAME Razer Naga Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7CB70-A7F6-11ED-801A444553540000}
SYSTEM_INPUT_NAME Razer Base Station V2 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7A460-A7F6-11ED-8017444553540000}
SYSTEM_INPUT_NAME Razer Huntsman V2 Analog
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6F4AE20-78CE-11ED-8028444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE COMMANDER Core
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7F280-A7F6-11ED-801C444553540000}
SYSTEM_INPUT_NAME USB Input Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7F280-A7F6-11ED-801D444553540000}
SYSTEM_INPUT_NAME Razer Base Station V2 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF81990-A7F6-11ED-801F444553540000}
SYSTEM_INPUT_NAME Razer Mouse Bungee V3 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF81990-A7F6-11ED-8020444553540000}
SYSTEM_INPUT_NAME Razer Base Station V2 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6F4D530-78CE-11ED-802D444553540000}
SYSTEM_INPUT_NAME Razer Base Station V2 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CFF7CB70-A7F6-11ED-801B444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {21AA7570-D886-11ED-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F6F4FC40-78CE-11ED-802E444553540000}
SYSTEM_INPUT_NAME CORSAIR iCUE COMMANDER CORE XT
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8D600A90-78EC-11ED-8001444553540000}
SYSTEM_INPUT_NAME LCD Cap for Elite Capellix coolers
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FCFA61A0-D889-11ED-8001444553540000}
SYSTEM_INPUT_NAME Razer Tartarus Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Settings
Windows Input Experience
Settings
Mail
Inbox - Hotmail ‎- Mail
Windows Input Experience
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
SOUI_DUMMY_WND
Downloads
Settings

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Cyberpunk 2077
The Witcher 3: Wild Hunt - Game of the Year Edition
Advanced Combat Tracker (remove only)
Anki
Battle.net
FFXIV TexTools
Guild Wars
Heroes of the Storm
Internet Download Manager
K-Lite Mega Codec Pack 17.5.2
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Norton 360
Overwatch
Razer Synapse
Samsung Easy Document Creator
Samsung Easy Printer Manager
Samsung Printer Center
Samsung Scan Process Machine
Samsung Universal Scan Driver
Secret World Legends
Steam
Uninstall Samsung Printer Software
Ubisoft Connect
Tom Clancy's Splinter Cell
Watch_Dogs
Tom Clancy's The Division 2
Tom Clancy's The Division
WinRAR 6.21 (32-bit)
World of Warcraft
GameSDK Service
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Mass Effect™ Legendary Edition (English US)
Realtek USB Audio
AsusFCNotification
AURA DRAM Component
AURA lighting effect add-on
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727
Samsung Magician
FINAL FANTASY XIV ONLINE
ASUS AIOFan HAL
ROG FAN XPERT 4
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
ASUS Framework Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS AURA Motherboard HAL
Star Wars: The Old Republic
ASUS AURA Extension Card HAL
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.30.30704
Garmin Express
EA app
PHISON HAL
AURA Service
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.30.30704
GPU Tweak III Install
Elevated Installer
ENE_EHD_M2_HAL
Patriot Viper M2 SSD RGB
GameSDK Service
GOG GALAXY
Mass Effect™: Andromeda
Flawless Widescreen version 1.0.15
ASUS AURA VGA Component
ENE RGB HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
ASUS Motherboard
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AsusFCNotification
ASUS Update Helper
Kingston AURA DRAM Component
Patriot Viper DRAM RGB
Adobe Refresh Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Apple Software Update
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.30.30704
AURA Service
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Save Wizard for PS4 MAX
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Garmin Express
WD_BLACK AN1500
Intel(R) Chipset Device Software
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
GPU Tweak III
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.30.30704
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Universal Holtek RGB DRAM
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM (01/19/2011 1.0.0009.0)
Cisco Packet Tracer 8.2.0 64Bit
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB (02/06/2007 3.1)
EVGA Precision X1
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201)
Guild Wars 2
Microsoft Office Professional Plus 2021 - en-us
Warhammer 40,000: Dawn of War - Game of the Year Edition
Yu-Gi-Oh! Duel Links
Borderlands GOTY Enhanced
WinRAR 6.21 (64-bit)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Common Desktop Agent
WD_BLACK AN1500
Tukui Client
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
Intel(R) Chipset Device Software
ASUS AURA Extension Card HAL
ROG Live Service
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AniMe Matrix MB EN
Intel(R) ME WMI Provider
Intel(R) Management Engine Components
Microsoft Update Health Tools
ASUS AURA Motherboard HAL
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Bonjour
Dynamic Application Loader Host Interface Service
ROGFontInstaller
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.30.30704
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.30.30704
AURA DRAM Component
ASUS AURA VGA Component
Universal Holtek RGB DRAM
Patriot Viper M2 SSD RGB
Intel(R) Serial IO
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Kingston AURA DRAM Component
PHISON HAL
Intel(R) Serial IO
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
ANT Drivers Installer x64
Corsair iCUE5 Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Adobe Acrobat (64-bit)
Immerse Gamepack FINAL FANTASY XIV Edition version 2.0.0.3
NVIDIA Graphics Driver 531.79
NVIDIA GeForce Experience 3.27.0.112
NVIDIA Optimus Update 39.5.0.0
NVIDIA PhysX System Software 9.21.0713
NVIDIA Update 39.5.0.0
NVIDIA FrameView SDK 1.3.8513.32290073
NVIDIA SHIELD Streaming
NVIDIA GPX Common OSS binaries (POCO, OpenSSL, libprotobuf)
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.27.0.112
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.49.0.0
Intel(R) Icls
iTunes
EA app
AURA lighting effect add-on x64
Apple Mobile Device Support
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Google Chrome
SES Driver
ENE RGB HAL
Intel(R) Management Engine Driver
ASUS AIOFan HAL
ARMOURY CRATE Lite Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\AsusFCNotification\AsusFCNotification.exe 000052DC
C:\Program Files (x86)\Internet Download Manager\IDMIntegrator64.exe 00004DD4
C:\Program Files (x86)\Internet Download Manager\IDMan.exe 00004D94
C:\Program Files (x86)\Internet Download Manager\IEMonitor.exe 00004E28
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\113.0.1774.50\msedgewebview2.exe 00001BD4
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00004864
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002FF0
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 000053AC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00004F5C
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 0000412C
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004F1C
C:\Program Files (x86)\Samsung\Samsung Magician\SamsungMagician.exe 00005A54
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000060A0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000016AC
C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00004EA0
C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe 00004268
C:\Program Files\Corsair\Corsair iCUE5 Software\QmlRenderer.exe 00004F64
C:\Program Files\Corsair\Corsair iCUE5 Software\iCUE.exe 00004364
C:\Program Files\Google\Chrome\Application\chrome.exe 00001F78
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 0000746C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003290
C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2318.2.0_x64__cv1g1gvanyjgm\WhatsApp.exe 00006D5C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000029B0
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_423.11600.0.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 000020AC
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21434.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00001488
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.21434.0_x64__8wekyb3d8bbwe\HxTsr.exe 0000497C
C:\Users\sr7olsniper\AppData\Local\Discord\app-1.0.9013\Discord.exe 000058A0
C:\Users\sr7olsniper\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000072C0
C:\Windows\Explorer.EXE 00002524
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004F28
C:\Windows\System32\RuntimeBroker.exe 000029C8
C:\Windows\System32\SecurityHealthSystray.exe 00002F2C
C:\Windows\System32\SystemSettingsBroker.exe 00007FE8
C:\Windows\System32\oobe\UserOOBEBroker.exe 00006080
C:\Windows\System32\smartscreen.exe 00001B50
C:\Windows\System32\svchost.exe 000027B8
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002998
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002980
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00004100
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00006334
C:\Windows\system32\ApplicationFrameHost.exe 00001B80
C:\Windows\system32\DllHost.exe 000015A8
C:\Windows\system32\conhost.exe 00005304
C:\Windows\system32\sihost.exe 00001B28
C:\Windows\system32\svchost.exe 000033E8
C:\Windows\system32\taskhostw.exe 000022D4
C:\windows\SysWOW64\cmd.exe 000052F0

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Hi,
I have this kind of troubles since a long ago (I may guess around EW release).
In my case, it always happens when I connect to/swap to a vocal channel on Discord application.
I get audio glitches then no audio from the game.
By the way, it's not 100% reproducible.

My workaround is to swap the default audio card on Windows and swap again on the desired one (or restart the game but it's waaaay longer).

Those troubles were becoming less and less frequent until 6.4 release.
I did not have reported it before because I identified that my USB microphone (which also have an audio output I never use) is unusable when this happens (need to unplug/replug it to use it).

Quote:

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Originally Posted by MrStrife

Hi,
I have this kind of troubles since a long ago (I may guess around EW release).
In my case, it always happens when I connect to/swap to a vocal channel on Discord application.
I get audio glitches then no audio from the game.
By the way, it's not 100% reproducible.

My workaround is to swap the default audio card on Windows and swap again on the desired one (or restart the game but it's waaaay longer).

Those troubles were becoming less and less frequent until 6.4 release.
I did not have reported it before because I identified that my USB microphone (which also have an audio output I never use) is unusable when this happens (need to unplug/replug it to use it).

---

It never happened to me before and I only have the Game on my headset as I use the Embody spatial audio. I know that with 6.4 we also got a new Embody version release so they might be connected between each one. Either way I am just making the post because it is beyond annoying. I have tried multiple things that have been suggested in reddit and such that seem to have worked with other people previous besides restarting the game. Unfortunately, only restaring the game works for me as even if you want to log out when the Sound goes off. the game crashes. But if the sound is on the game closes properly. There is definitely something weird going on that devs should be made aware of.

Cheers.

I just had this happen in Lapis Manalis, on the first pull after the first boss. Threw me off a lot more than I expected. First time I've experienced it this patch. Pretty underpowered system, nothing fancy — no controller attached, only one audio output device, Windows 10(I keep meaning to move to Mint).

I've now restarted the game, audio is back just fine.