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Unable to download patch files. I keep getting these error codes. [30413][25008][20495][20495]
I've tried everything that I've seen from websites and on here and still, I get this error code. I'm extremely frustrated at the moment and I honestly don't know what to do anymore. I've tried:
VPN.
Restarting/ Reinstalling.
Disabling firewall/antivirus.
Changing DNS.
Using Unofficial Launchers.
If anyone knows anything else, please help. I'm trying everything I can.
Greetings Adventurer!
We would be happy to assist with your concern. Please try the following troubleshooting to see if this helps with the connection issues you are experiencing. Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’.
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
*Make sure your fire wall or antivirus program is not interfering with the game
Next, check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.
Lastly, we suggest to power cycle the router by shutting down the Router and leaving the power supply unplugged for 5-10 minutes.
- Flush DNS: Within the "Command Prompt" of the device, please type the command "ipconfig /flushdns".
- Reset TCP/IP: Also within the Command Prompt, type the command "netsh int ip reset" and then restart the computer.
- Delete the Patch Folder: Navigate to the folder using this path This PC > Docs > My Games> FFXIV ARR > Downloads > FFXIV patch (Use for either the version update error or cannot download patch files error)
Then either rename or remove the folder, the next time FINAL FANTASY XIV is launched, the client will repair the folder.
- Change local DNS: Although you have tried this already, we would ask of you to please try changing the local DNS server to 8.8.8.8 and 8.8.4.4
- Delete local files with corrupted character data, please note this will not delete the associated characters.
If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.
Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!
Been having the exact same issue all day found a solution that worked for me. While I tried Yarxideyn's recommendations, they didn't work.
Changing your installing directory/location was all that I could get to work. I tried everything else as well, maybe it all came together, but at least I can load the game now, hopefully it works for you.
Greetings,
Due to no response from the original poster, this thread will be moved to 'Closed Concerns'. If anyone is still having this problem, please create a new thread and we will assist you in any way we can.