Recovery from Account Management System Technical Difficulties (May. 22)

The payment processing company experienced technical difficulties with its system at the time below.
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.

[Date & Time]
May 22, 2023 1:40 a.m. to 4:20 a.m. (PDT)
May 22, 2023 8:40 to 11:20 (GMT)
May 22, 2023 9:40 to 12:20 (BST)
May 22, 2023 18:40 to 21:20 (AEST)

[Details]
Errors may have appeared when trying to perform the following actions:
- Registering or changing method of payment
- Purchasing a security token
- Paying for a subscription
- Paying for retainer service
- Paying for FINAL FANTASY Companion Premium Service
- Upgrading to the Digital CE version
- Applying for a Home World Transfer
- Applying for a Character Name Change
- Paying at the Online Store

An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta

[Affected Services]
- Online Store
- Mog Station