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Massive FPS Loss
I was just flying around in Dravania earlier and my screen went black. After coming back up, my FPS had dipped from its normal 120+, to hovering around 60. I've tried changing every graphics setting, but the only that seems to do anything is turning off ambient occlusion, which raises the FPS to a maximum of about 80. I always play windowed and tried switching to fullscreen to see if that would help, but the game crashes every time I try to make the switch.
I'm still able to run Cyberpunk 2077 on high settings with FPS in the hundreds, as well as some other games, and they all run perfectly fine. It doesn't seem to be an issue with my computer hardware malfunctioning.
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System Information
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Time of this report: 4/21/2023, 11:06:30
Machine name: WIN-9H18I394BVD
Machine Id: {E4A17881-F839-40D5-9552-0964EA2D5586}
Operating System: Windows 11 Home 64-bit (10.0, Build 22621) (22621.ni_release.220506-1250)
Language: English (Regional Setting: English)
System Manufacturer: OriginPC
System Model: MILLENNIUM
BIOS: 1.Z5 (type: UEFI)
Processor: AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16310MB RAM
Page File: 18773MB used, 3686MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 288 DPI (300 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, no HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.4.5
DxDiag Version: 10.00.22621.0001 64bit Unicode
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DxDiag Notes
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Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Sound Tab 6: No problems found.
Input Tab: No problems found.
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DirectX Debug Levels
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Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
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Display Devices
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Card name: NVIDIA GeForce RTX 3060 Ti
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3060 Ti
DAC type: Integrated RAMDAC
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_10DE&DEV_2489&SUBSYS_1389196E&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16193 MB
Dedicated Memory: 8038 MB
Shared Memory: 8155 MB
Current Mode: 3840 x 2160 (32 bit) (138Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.674805,0.323242), Green(0.263672,0.675781), Blue(0.144531,0.049805), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.039800, Max Luminance = 800.000000, MaxFullFrameLuminance = 800.000000
Monitor Name: Generic PnP Monitor
Monitor Model: PG42UQ
Monitor Id: AUS42E0
Native Mode: 3840 x 2160(p) (59.997Hz)
Output Type: HDMI
Monitor Capabilities: HDR Supported (BT2020RGB Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8156678a4c5d0913\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8156678a4c5d0913\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8156678a4c5d0913\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_8156678a4c5d0913\nvldumdx.dll
Driver File Version: 31.00.0015.3168 (English)
Driver Version: 31.0.15.3168
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Greetings fellow adventurer,
When your screen turned black and recovered, did you notice a change in graphic settings (visibly lower graphic settings or adjustments made in settings)? Have you attempted any other troubleshooting steps in an attempt to fix this error? I would try disabling the game's full screen optimizations to see if it makes any difference. To do this, find the game's executable file and right-click it, selecting 'Properties'. From there, select the compatibility tab and check the option labeled 'Disable Fullscreen Optimizations', then click apply.
Thank you for visiting the FINAL FANTASY XIV Technical Support Forums.
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No, the graphics look the same and no settings changed after the picture came back. As far as I can tell, literally everything that can be changed in-game stayed how it was, but my FPS just inexplicably dropped.
I've tried restarting my computer, changing settings in the Nvidia Control Panel, and even lowering all the graphics options in-game to minimum, yet the FPS stays around 80 regardless. I did also just turn off fullscreen optimizations as you suggested, but that didn't do anything as far as I can tell.