Hello! My friend recently downloaded the game on Mac. Every time they open the launcher the screen is black and it gives this error. Does anyone know why and how to fix it?
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Hello! My friend recently downloaded the game on Mac. Every time they open the launcher the screen is black and it gives this error. Does anyone know why and how to fix it?
Greetings Adventurer!
We would like to apologize for the issues you are experiencing. However, to clarify a bit more, please provide additional information: (Select Apple Icon in top left corner > About This Mac)
Mac Model/Year/Serial Number:
Graphics:
Displays information:
Storage limit:
Storage Usage:
RAM/Memory:
OS version:
Once we receive this information, we would be able to assist you further.
Thank you for visiting the FINAL FANTASY XIV Technical Support Forums!