Recovery from Account Management System Technical Difficulties (Feb. 14, 15)

We are pleased to announce that the technical difficulties occurring on the Mog Station and Online Store listed below have been resolved.

We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.

[Date & Time]
Feb. 14, 2023 3:00 p.m. to 3:10 p.m. (PST)
Feb. 14, 2023 23:00 to 23:10 (GMT)
Feb. 15, 2023 10:00 to 10:10 (AEDT)

[Details]
Errors may have appeared when trying to perform the following actions using Steam Wallet:
- Registration for subscription
- Registration for retainer service
- Upgrade to the Digital CE version
- Apply for Character Name Change
- Registration for FINAL FANTASY XIV Companion Premium Service
- Payment at the Online Store

[Affected Services]
・Online Store
・Mog Station